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"Nice clean hotel"

"have stayed a few times, always a good stay .only downside this time was I had interior room, no windows...like a dungeon except for that as usual the hotel never disappoints. staff wonderful, friendly and polite, breakfast 100% perfect...lobby bar area very nice and comfortable..."

"The executive room I got was spacious, but it was a bit dirty and run down. The laminate floors looked nice, but were sticky, rather dirty and had a funny smell, as if someone puked before. The room had a "toilet sewage" smell from time to time. The reception was kind enough for provide air fresheners which helped. Aircon position isn't suitable and rather warm in the room. Big & modern TV. Breakfast was OK, but less satisfactory on 2nd day due to an event occupying the top floor."

"Good hotel to stay, keep maintaining the good services"

"Good stay. But due to rain, our room was leaking. Perhaps it came from the window. But our window never open. Overall we had a great time here"

"Helpful and friendly staffs, near Sogo departmental store"

"The worst mercure chain in Indonesia. I’m a bss traveler and I stayed in many mercure hotels all over. Day 1 : checked in at 7 pm and had to wait for 45 mins for my room. Inside it smells weird but too tired to complain Day 2 : found 1 roach in the cupboard the room smells terrible Day 3 : found another mini roach inside the bathroom Day 4 : checked out ASAP I would change hotels if I have the time. I was just too tired and couldn’t argue that’s why I stayed. Seriously not recommended "

"The room is nice, spacious and clean. The staffs are helpful and friendly. Easy check in process also"

"Very good"

"Thank you for service. I've checkin for this booking, Great Job. very clean hotel.."