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Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
Elegant adults-only hotel on the beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Aerial view
Minibar, in-room safe, desk, blackout drapes
4 bars/lounges, swim-up bar
Reception
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • All inclusive
  • RestaurantRestaurantRestaurant

Explore the area

Map
77500, QROO, Cancun, Boulevard Kukulcan km 12, Zona Hotelera
  • Popular LocationMarlin Beach5 min walk
  • Popular LocationCancun Interactive Aquarium7 min walk
  • Popular LocationLa Isla Shopping Mall7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive
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Room options

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (U)

8.9/10 Excellent

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

9.1/10 Wonderful

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

9/10 Wonderful

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (U)

9.5/10 Exceptional

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (M)

10/10 Exceptional

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Separate bathtub and shower
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (M)

10/10 Exceptional

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (U)

9/10 Wonderful

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (U)

10/10 Exceptional

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Separate bathtub and shower
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Vista Mar (M)

7.5/10 Good

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
Separate bathtub and shower
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Separate bathtub and shower
Private bathroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Located on the beach, Riu Palace Kukulkan - Adults Only - All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Forum Beach. Ventura Park Cancun and El Sol de Cancun are also worth visiting.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 7 min walk
  • La Isla Shopping Mall - 7 min walk
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Starbucks - 7 min walk
  • Cambalache - 6 min walk
  • El Fish Fritanga - 5 min walk
  • Cenacolo - 4 min walk
  • Duna Pool Bar - 7 min walk

About this property

Riu Palace Kukulkan - Adults Only - All Inclusive

Luxury all-inclusive hotel near La Isla Shopping Mall
Consider a stay at Riu Palace Kukulkan - Adults Only - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar, and a grocery/convenience store. With amenities like a white sand beach and sun loungers, this hotel is the perfect place to soak up the sun. Indulge in aromatherapy, a massage, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Concierge services, ATM/banking services, and an elevator
  • A 24-hour front desk, barbecue grills, and coffee/tea in the lobby
  • Guest reviews give top marks for the proximity to shopping
Room features
All 428 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel
Riu Palace Kukulkan - Adults Only - All Inclusive Cancun
Riu Palace Kukulkan - Adults Only - All Inclusive Hotel Cancun

Frequently asked questions

Does Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Kukulkan - Adults Only - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Riu Palace Kukulkan - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Kukulcan Plaza Shopping Mall and La Isla Shopping Mall. Cancun Convention Center and Iberostar Cancun Golf Course are also within 3 mi (5 km).

Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1210 out of 1867 reviews" "
Rating 8 - Good. 364 out of 1867 reviews" "
Rating 6 - Okay. 173 out of 1867 reviews" "
Rating 4 - Poor. 49 out of 1867 reviews" "
Rating 2 - Terrible. 71 out of 1867 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not much entertainment on site. The staff at the steakhouse were rude and ridiculous. Restaurants are small but the best one was the buffet at Julio. Saul at Julio was great and detail oriented. The spa is overpriced and no one gives good directions or says much to help.
Stayed 6 nights in May 2024

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very helpful staff. The outside area has limited sidewalks walking towards shopping centers.
Stayed 4 nights in May 2024

10/10 Excellent

D'Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all. Loved the property, service and food. Would definitely stay again.
Stayed 4 nights in May 2024

8/10 Good

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. Very beautiful and the staffs are so kind. Every where was so clean. Will return.
Stayed 5 nights in May 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and will return
Stayed 4 nights in Mar 2024

10/10 Excellent

J'Keem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service from staff and extremely clean
Stayed 7 nights in May 2024

10/10 Excellent

Myavia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved this resort ! Great variety of eating options and it definitely gave luxury in my opinion. Will stay again !
Stayed 3 nights in May 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Resort credit was very misleading. Could not use it for any service in the hotel. Very disappointing!!
Stayed 4 nights in May 2024

8/10 Good

Ana, Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024