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"All the staff were very nice and helpful. Seth was our butler and helped us out with everything, got us everything we needed and was always very quick to answer. Sharkyboy, Pepe, and Janeth were very fun and always on top with the activities very funny and got us for every activity. Will definitely come back "

"Enjoyed the stay staff very friendly and attentive overall loved my time there ! Will be returning soon "

"Very nice resort and clean. Kind staff. Great food. Would definitely visit again. "

"Very clean, amazing staff, good food. Overall great experience."

"Fun, a good time, very helpful staff "

"I love the cleanliness of the entire property. The included airport transportation. The vibe and decor was amazing. As well as the entertainment. Can’t wait till my next trip "

"This was our first time visiting Cancun and we loved the experience! I appreciate all of the staff hospitality and attendance. The Riu is so beautiful and amazing and the atmosphere in the hotel smells so beautiful! The only small issue was that our room air conditioner did not works as well and the toilet did not flush well. Overall that was minor but the all inclusive was amazing and we will back back soon. Thanks for the experience and the beautiful resort!"

"Italian restaurant food was not great. "

"My boyfriend and I stayed for 8 nights in the tower suite and the entire stay was amazing. The staff was very friendly and remembered us wherever we went, might be because we always left a tip, but it was nice to have the waiters and bartenders remember what we like to drink. Our butler jessica was also very helpful with reservations and anything we needed really. The entire resort was very clean and we enjoyed the food. The tacos at the mexican seafood restaurant at lunch time are a must have. Included with our suite was a vip lounge where they served a mini buffet for breakfast and lunch, also the one area where we could get a bloody mary and mimosa before the bars even opened. Rusmel, the waiter there got to know us pretty well and he was just a pleasure to see every morning. Very kind and funny man who knows how to make a great bloody mary!"