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Expedia Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Family Studio, 2 Double Beds
60 square meters
2 Double Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
Terrace Room
24 square meters
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Double Room
28 square meters
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, 1 King Bed (Lambton)
28 square meters
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Twin Room
28 square meters
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room, 1 King Bed
Room with view
28 square meters
1 King Bed
Room sleeps 2 guests
Select dates to see price
Premium Room
Room with view
30 square meters
1 King Bed
Room sleeps 2 guests
Select dates to see price
City Suite, 1 Bedroom, Business Lounge Access, City View
Room with view
60 square meters
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Club Studio Suite, Harbor View
60 square meters
1 King Bed
Room sleeps 2 guests
Select dates to see price
Twin Room (Lambton)
28 square meters
1 Double Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4.5-star family-friendly hotel, walk to Wellington Cable Car (Lambton Quay Station)

Popular property highlights

Free WiFi
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk
Concierge services

Location

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of St Paul's Cathedral, Carter Observatory, and Te Papa (Museum of New Zealand). Old St Paul's and Botanic Gardens are also within 1 mi (2 km). Wellington Station is 10 minutes by foot.

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a coffee shop/café, and a conference center are onsite.

Room Amenities

All 268 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, refrigerators, and minibars.

Languages Spoken

  • English

Show all languages

James Cook Hotel Grand Chancellor

147 The Terrace, Wellington, 6011

Renovations & Closures

The property will be renovating from 01 November 2018 to 31 December 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

The following facilities are closed seasonally each year. They will be closed from 25 December to 07 January:

  • Spa

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

James Cook Hotel Grand Chancellor features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

James Cook Hotel Grand Chancellor is a smoke-free property.

  • Free use of nearby fitness center
  • Coffee/tea in common areas
  • Elevator
  • Number of bars/lounges - 2
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 1972
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Long-term parking (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference center
  • Total number of rooms - 268
  • Television in common areas
  • Number of floors - 14
  • Wedding services
  • Number of buildings/towers - 2
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese
  • Hindi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Room Amenities

James Cook Hotel Grand Chancellor offers 268 air-conditioned accommodations with minibars and complimentary weekday newspapers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Wellington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Soap
  • Shampoo
  • Toilet paper
  • Pillow menu
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Satellite TV service
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Dial-up Internet access (surcharge)
  • Desk
  • Laptop-friendly workspace
  • Free weekday newspaper
  • Premium bedding
  • Heating

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.

Whitbys Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sojourn Cafe and Bar - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Absolute Bliss has 3 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open select days.

  • Hot stone massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time ends at 2 AM

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a $100 NZD cash bond must be paid at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 16 for children (approximately)
  • Valet parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • James Cook Chancellor
  • James Cook Chancellor Hotel
  • James Cook Grand
  • James Cook Grand Chancellor
  • James Cook Grand Chancellor Hotel
  • James Cook Grand Chancellor Wellington
  • James Cook Hotel
  • James Cook Hotel Grand
  • James Cook Hotel Grand Chancellor
  • James Cook Hotel Grand Chancellor Wellington
  • James Cook Wellington
  • James Cook Grand Chancellor
  • James Cook Hotel Grand Chancellor Hotel
  • James Cook Hotel Grand Chancellor Wellington
  • James Cook Hotel Grand Chancellor Hotel Wellington

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Parking height restrictions apply.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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