Skip to main content
Aparthotel

smartments Wien Heiligenstadt

3.5 star property

Choose dates to view prices

In the heart of Vienna, SMARTments business WIEN HEILIGENSTADT offers an eco-friendly retreat with modern amenities. Take advantage of laundry facilities, free in-room WiFi, express check-in, and a convenient elevator. Plus, enjoy bicycle parking and a refreshing water dispenser.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
The current price is ￥10,829
￥12,452 total
includes taxes & fees
May 28 - May 29

You may also like

Ad

Hotel Palais Mailberger Hof

Innere Stadt
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.6 out of 10, Exceptional, 95 reviews
The price is ￥24,388
￥27,522 total
includes taxes & fees
Jun 7 - Jun 8
Hotel Palais Mailberger Hof
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Front of property
Limehome Vienna Favoritenstr
Favoriten
  • Free WiFi
  • Laundry
8.6 out of 10, Excellent, 384 reviews
The price is ￥16,623
￥18,758 total
includes taxes & fees
May 25 - May 26
Limehome Vienna Favoritenstr
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Is smartments Wien Heiligenstadt pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at smartments Wien Heiligenstadt?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at smartments Wien Heiligenstadt on May 28, 2026 start from ￥10,829, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at smartments Wien Heiligenstadt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at smartments Wien Heiligenstadt?

Check-out is at 11:00 AM.

Where is smartments Wien Heiligenstadt located?

Located in Döbling, this aparthotel is 0.5 mi (0.8 km) from Danube Bike Path (Vienna) and 3 mi (4.8 km) from Vienna Christmas Market. Danube River and Millennium City are also within 2 mi (3 km). Vienna Heiligenstadt Station is only a 2-minute walk and Heiligenstadt, 12.-Februar-Platz Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.2

Property conditions & facilities
Rating 10 - Excellent. 47 out of 89 reviews
Rating 8 - Good. 32 out of 89 reviews
Rating 6 - Okay. 5 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

Reviews

Verified

10/10 Excellent

Tace

Liked: Cleanliness, check-in, communication, listing accuracy
The building is modern and clean. It is also in a reasonably quiet area but conveniently located directly beside a city train centre with service to all local attractions.
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, communication
beautiful apartment right next to the Metro excellent staff
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near public transportation & just few stops to city center. Very clean, modern, staff were great. They have free coffee too.
Stayed 13 nights in Jul 2025
Verified

10/10 Excellent

Artur

Liked: Cleanliness, amenities, property conditions & facilities
All was great! Super easy to check in and out! Stayed for 2 weeks and room was regularly cleaned!
Stayed 16 nights in Jun 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location next to U4 train with connection to all parts of city. Kitchen in unit is small, but is acceptable for this type of accommodation. Would definitely use this facility again.
Stayed 12 nights in Oct 2025
Verified

10/10 Excellent

Yana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very positive experience! Located very convenient, despite its just right near to Bahnhof, it's still quiet inside. Since I had to extend my stay, I got much better room (Dachgeschoss) with the view which kindly helped me from the stuff (Christina). Very recommended.
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

maki

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed very comfortable stay with minimal equipment.
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness
So the room was very clean and comfortable. Check-in was easy as was check-out. There are two supermarkets very close making it very easy to buy supplies. It’s 2 minutes walk to the U4 so very convenient for the centre of Vienna. Rooms were quite with good curtains so this did not hamper sleep. Our only criticism was that the corridors were slightly unpleasant smelling but this didn’t affect the room.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Pearl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment, perfect for the day I needed to be working on my laptop. I arrived very late and was able to check in fairly easily, although trying to open the main door took a bit of brainpower (read the instructions in advance!) Right next to train station and only about 20 minutes from the city centre which was fantastic. Great supermarkets and food choices right nearby too. Room lacked a kettle and I would've liked more towels, but rooms are only cleaned once a week.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

ito

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
It was somewhat difficult to unlock the auto-lock at the entrance. The rooms are large and comfortable, although they are in the category of flats with a kitchen. Almost directly connected to the station, so we didn't need an umbrella even though it was raining.
Stayed 4 nights in May 2025
Verified

8/10 Good

Ruqaya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Sink is outside the bathroom which is very inconvenient for hand washing after using the toilet. Iron is available from reception but reception has very few working hours so it's best to bring your own or ensure you request it on time when reception is open.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Zachary

Liked: Cleanliness, room comfort, communication
Very clean. Right next to station. Very helpful and friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, check-in, communication, listing accuracy
I picked this location being right next to a train station. I saved money by not being downtown Vienna, but in fact because I did stay here, I literally was within minutes of everything. Grocery store next door. Etc. For someone that actually NEVER used public transportation, this was an excellent venture. Great value! Only $28 for a week transportation voucher that included trains and busses. And you can take the train right back to the airport . The hotel is located at the end of the line. Super Easy.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, check-in, communication, listing accuracy
The only issue was too hot - couldnt adjust heating - and coffee pods not rwplaced. Minor quibbles
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near to metro station
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Iftikhar

Liked: Cleanliness, amenities, property conditions & facilities, communication
very nice and up to the mark
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, check-in, communication, listing accuracy
The self-check in after hours was easy to understand because of the email we received from the hotel. The hotel is just outside the Muthgasse exit of the train station. Super easy with several restaurants and two grocery stores and a pharmacy on the street. The place was clean. The room was very warm the first night and someone was smoking in the hallway or the smoke was coming from the vents. I contacted the hotel and the next night it was no problem. No smoke. We left our window open the next day so the room was much cooler the next evening. This place is a little further outside of Vienna but a lovely train ride along the Danube Canal, clean, safe and convenient.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Kaitlyn

Liked: Cleanliness, listing accuracy
Disliked: Check-in
Pros: nice kitchen, big window, hot water, easy location, laundry facility very cheap, a lot of USB plugs, plenty of storage in room, cold aircon, felt safe, grocery, restaurants and pharmacy right outside. Cons: my app didn’t work so I had to self check in-took about 15/20 mins to input all info manually. Far, it’s about 25-30 mins train into district 1…But it is directly attached to the train station so not a long commute there. Only one big towel and one hand towel. Not smart tv. No way to hand wash dishes, only dishwasher pac. No shelf in shower.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, communication
Great quality at affordable price
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Bastian

Liked: Property conditions & facilities
Disliked: Communication
It was smart.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good enough
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Christopher John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 11 nights in Jun 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

walter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great BUT one caution: If you arrive on Sat, Sun, Holiday or before 0800 or after 1600 weekdays there is no staff. You must register online on Hotelbird app or on provided tablet on counter.
Stayed 6 nights in Sep 2024
Verified

8/10 Good

MEHDI

Liked: Cleanliness, property conditions & facilities, communication
The room and hotel were clean. The hotel was Accessible, Location was perfect. Bus, Train are close to the hotel. Check in and Check out are organization were perfect. but The bedsheets were not clean. Fan of Bathroom did not work well.
Stayed 28 nights in Sep 2022