- Disliked: Staff & service
We drove to the site & was informed by the mgr that they had never heard from Expedia & the space had already been rented. Following almost an hour on the phone with multiple Expedia staff, the situation was not resolved, until we made our own phone calls, which resulted in the rental of an exceptional suite within 10 mins. My Itinerary # 7363753599309 was appeared on your site just above your statement "Your reservation is booked. No need to call us to confirm this reservation."