- Disliked: Amenities
My husband and I were very excited to find a capsule hotel that allowed both of us to stay in the same room. Our stay was just OK. There are no elevators so we had to drag our luggages all the way to the fourth floor on steep stairs. The hot water in the shower (which is shared with the other VIP room) gets extremely cold or hot when somebody else in the building uses the toilet. We stayed for two nights; when we left the room after the first night to go out and explore Shinjuku, we returned to our room that was not cleaned or at least blankets folded. They also only gave each person one pillow and did not allow giving extra pillows.