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Palace Hotel Tokyo

Star Rating
5 out of 5

Information

Reviews

4.9 / 5Exceptional
738 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Wadakura Fountain Park
    3 min walk
  • Popular Location
    Museum of the Imperial Collections
    4 min walk
  • Popular Location
    Masakado Kubizuka
    4 min walk
  • Airport
    Tokyo (HND-Haneda)
    16 min drive

Choose dates to view prices

Book online or call:

03-6743-6572

    About this area

    Tokyo

    In the city center, Palace Hotel Tokyo is in Tokyo's Marunouchi neighborhood, an area with good shopping. Tokyo Imperial Palace and Yasukuni Shrine are notable landmarks, and some of the area's activities can be experienced at KidZania Tokyo and Roppongi Hills. Traveling with kids? Don't miss Tokyo Tower and Ueno Zoo. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Wadakura Fountain Park - 3 min walk
    • Popular Location
      Museum of the Imperial Collections - 4 min walk
    • Popular Location
      Masakado Kubizuka - 4 min walk
    • Popular Location
      Imperial Palace Garden - 8 min walk
    • Popular Location
      Ninomaru Garden - 10 min walk

    Getting around

    • Otemachi Station - 7 min walk
    • Tokyo Station - 10 min walk
    • Tokyo (HND-Haneda) - 16 min drive

    Restaurants

    • GRAND KITCHEN – Restaurant. Serves breakfast, lunch, and dinner daily. Kids' menu available.
    • WADAKURA – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
    • TATSUMI – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
    • GO – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.

    About this property

    Palace Hotel Tokyo

    6 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 290 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with digital channels. Other amenities available to guests include 24-hour room service, DVD players, and refrigerators.

    Awards and affiliations

    • Palace Hotel Tokyo is listed in the 2018 Travel + Leisure 500.
    • The property is a member of the Leading Hotels of the World.

    Renovations and closures

    This property is closed from 06 January 2020 to 07 January 2020 (dates subject to change).

    Policies

    Check-in

    Check-in between 3:00 PM - 3:00 AM

    Special check-in instructions

    Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to get details.
    Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.

    Pets

    • Pets not allowed

    Payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
    • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between JPY 4000 and JPY 5100 per person (approximately)
    • Self parking fee: JPY 2060 per night (in/out privileges)
    • Valet parking fee: JPY 1000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Pool access available from 6:30 AM to 10:00 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Property is also known as

    • Hotel Palace Tokyo
    • Hotel Tokyo Palace
    • Palace Hotel Tokyo
    • Palace Tokyo
    • Palace Tokyo Hotel
    • Tokyo Hotel Palace
    • Tokyo Palace
    • Tokyo Palace Hotel
    • Grand Palace Chiyoda
    • Grand Palace Hotel Tokyo
    • Hotel Grand Palace Tokyo, Japan
    • Palace Hotel Tokyo Japan
    • Palace Hotel Tokyo Hotel
    • Palace Hotel Tokyo Tokyo
    • Palace Hotel Tokyo Hotel Tokyo

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Self parking: JPY 2060 per night
    • Valet parking: JPY 1000 per night
    • Roundtrip airport shuttle (surcharge) during limited hours
    • Airport shuttle at scheduled times
    • Limo/town car service

    Food and drink

    • Full breakfast available for a fee daily 6 AM–10:30 AM: JPY 4000-5100 per person
    • 6 restaurants and 1 coffee shop/café
    • 3 bars/lounges
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • Bicycle rentals
    • Full-service spa
    • Indoor pool
    • Sauna
    • Shopping
    • Yoga classes

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • DVD player
    • Grocery/convenience store
    • Indoor pool
    • In-room child care (surcharge)
    • Laundry facilities
    • Refrigerator
    • Supervised childcare/activities (surcharge)

    Conveniences

    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Grocery/convenience store
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Portuguese
    • Spanish

    Business services

    • Meeting rooms
    • Conference space

    Outdoors

    • Terrace

    Spa

    • 5 treatment rooms
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - prenatal
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Spa tub

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Egyptian cotton sheets
    • Linens

    Bathroom

    • Bathrobes
    • Bidet
    • Free toiletries
    • Hair dryer
    • Rainfall showerhead
    • Separate bathtub and shower
    • Towels

    Entertainment

    • Cable/satellite channels
    • DVD player
    • LCD TV
    • Pay movies
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water
    • Minibar
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free newspapers
    • In-room massage
    • Iron/ironing board (on request)
    • Laptop-compatible safe
    • Phone
    • Slippers
    • Turndown service

    Nearby things to do

    Where to eat

    • GRAND KITCHEN – Restaurant. Serves breakfast, lunch, and dinner daily. Kids' menu available.
    • WADAKURA – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
    • TATSUMI – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
    • GO – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
    4.9

    Exceptional

    5 - Excellent
    654
    4 - Good
    68
    3 - Okay
    13
    2 - Mediocre
    2
    1 - Poor
    1
    4.9
    Cleanliness
    4.8
    Service and Staff
    4.8
    Amenities
    4.9
    Property condition

    5/5 Excellent

    Multilingual. Staff very attentive. Great amenities.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

    Excellent view and location. Nothing you can complain except pricy :)

    Stayed 4 nights in Apr 2019

    5/5 Excellent

    The room is very clean and the location is convenient. Very helpful staff.

    Stayed 1 night in Jul 2019

    4/5 Good

    Lovely, clean hotel with very pleasant staffs. However, the concierge desk staff has let down slightly as they gave me wrong directions a few times. Other than that, it was very pleasant stay and I would definitely return again.

    Stayed 6 nights in Jul 2019

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