I enjoyed the Edo room because of the unique Hinoki soaking tub. The hotel provided instructions on how to use it, as well as some complimentary sake to enjoy after the bath. This was just what I needed after my long flight from the United States.
This is not my first time staying at the New Otani. I have stayed in the Garden Tower before and always find the staff pleasant, the rooms clean, and the breakfast enjoyable.
I visited the Tower buffet breakfast and had a wonderful view of Mt. Fuji as I ate breakfast.
I also appreciate the gym in the Main Tower. Many hotels charge for use but New Otani doesn't. Also, they've added some weight equipment and a squat rack machine since I was last here in April 2019.
Definitely give it a try!