The Ruby Red Ranch was a beautiful large home with a wonderful outdoor living area to include a pool and spa. The view was spectacular! There was plenty of space for our group of 10 adults and 7 children. However, living in the house proved to have some challenges. The bed in the Eastern King Suite needed immediate attention for the family staying there. The bed was not level and tipped the occupants so they felt like they were sliding under the headboard. The manager quickly arranged for a repair crew to fix it, which they did. After the bed was fixed it was better, but still not normal and supported with cinder blocks (really?). None of the mattresses in any of the bedrooms were in the best shape. At least one person in each bed experienced back issues after sleeping on them. In addition, the pull out sofa bed in the Eastern King Suite was the only one that was supposedly still in use. That one should not be used either. It was horribly uncomfortable, even for young children. The cots that were provided were fine.
We are a family that cooks a lot and loves to have dinners together. In fact, the on-line pictures of the kitchen are the main reason we picked this house over another one we were considering. We were quite disappointed. The cook top does not function. Only one burner actually worked. The kitchen is not well equipped for cooking or baking. We had to borrow common items from nearby family members to just bake a cake. The microwave is not level - slants forward so it looks like dish/cup may slide out when door is open. The dishwasher was not stabilized - when racks are pulled out, only the counter keeps the whole thing from tipping over. Three of the ceiling lights in the kitchen randomly go out and back on.
The game room was a wonderful feature of the home. However, the ping pong table and foosball table were both very unstable and not safe for kids to be using. We kept our kids playing billiards most of the time.
The internet service was terrible. One family member could not access her work and another could not do school work. Not as advertised.
The bathrooms were all very nice and functioned well and there were plenty of towels. The laundry room was large and the washer and dryer worked well. The outdoor grill worked great although there is no light by the grill making barbecuing at night difficult. Overall, we had a nice week in this house. Had it been issue free, it would have been great.