3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews of The Okura Prestige Taipei

5 out of 5
The Okura Prestige Taipei
9 Nanjing E. Rd., Sec. 1, Taipei

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1010 reviews" "
Rating 8 - Good. 167 out of 1010 reviews" "
Rating 6 - Okay. 39 out of 1010 reviews" "
Rating 4 - Poor. 16 out of 1010 reviews" "
Rating 2 - Terrible. 19 out of 1010 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Okura Prestige Taipei on Mar 22, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Lin, Milpitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Okura Prestige Taipei on Mar 22, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very professional and friendly
Stayed 1 night in Feb 2024
Response from The Okura Prestige Taipei on Feb 29, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Wai Man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, clean & comfortable. Hotel location is very convenient with big department stores nearby. Highly recommended.
Stayed 4 nights in Feb 2024
Response from The Okura Prestige Taipei on Feb 22, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Luong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to MTR station, many restautants, food courts nearby, room is amazing large and cleaned, staffs are extremely helpful and polite.
Stayed 4 nights in Feb 2024
Response from The Okura Prestige Taipei on Feb 22, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Okura Prestige Taipei on Feb 22, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

yassine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the hotel are extra helpful and i would stay here again.
Stayed 4 nights in Feb 2024
Response from The Okura Prestige Taipei on Feb 22, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

janet

Stayed 3 nights in Jan 2024
Response from The Okura Prestige Taipei on Mar 22, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

8/10 Good

Sheng

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from The Okura Prestige Taipei on Feb 15, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Yi Wei, Nicholas

Stayed 4 nights in Jan 2024

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Okura Prestige Taipei on Jan 31, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Hiroshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, and the sauna at the top floor was plus.
Stayed 1 night in Dec 2023
Response from The Okura Prestige Taipei on Jan 31, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Michael, Whistler

Stayed 1 night in Jan 2024
Response from The Okura Prestige Taipei on Jan 31, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Michael, Whistler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa (her spa) across the street from hotel.
Stayed 1 night in Jan 2024
Response from The Okura Prestige Taipei on Jan 24, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Daisy, Diamond Bar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient for shopping and eating. The room facilities is excellent and room space is big enough.
Stayed 2 nights in Dec 2023
Response from The Okura Prestige Taipei on Jan 24, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Meige

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from The Okura Prestige Taipei on Jan 17, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Koni

Stayed 1 night in Jan 2024
Response from The Okura Prestige Taipei on Feb 15, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

6/10 Okay

Feng

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My fiancée and I recently stayed at the Okura Prestige Hotel in Taipei for a night to celebrate our anniversary. The hotel's location and amenities were excellent. However, our experience was less than ideal. We had reserved a king-size room on Expedia.com well in advance, requesting a high floor for a scenic city view. But during check-in, we learned that rooms of our type were only on floors 10 to 14. Our room on the 10th floor faced an old residential building, offering no city view. Additionally, there was confusion at check-in regarding breakfast. The staff informed me that it was included, but the next morning, after a light breakfast, I was unexpectedly charged NT$858 (around $28). I raised this issue at checkout, mentioning the previous day's assurance about complimentary breakfast, but the front desk manager stated they couldn't help as there was no record of a free breakfast offer. This experience was a reminder to always double-check hotel policies and offerings.
Response from The Okura Prestige Taipei on Jan 31, 2024
Dear Guest,Thank you for taking the time to share your recent experience at Okura Prestige Hotel in Taipei. We appreciate your feedback, and we're sorry to hear that your stay did not meet your expectations, especially on such a special occasion.We sincerely apologize for the inconvenience you faced during check-in regarding the room location and the confusion about breakfast charges. This falls short of the service we aim to provide, and we understand how these issues could have affected your overall experience.t. Your feedback is invaluable to us as we continuously strive to enhance our guest experience.Once again, we apologize for any inconvenience caused, and we hope to have the chance to welcome you back in the future to provide a more positive and memorable experience.

8/10 Good

Sai Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Okura Prestige Taipei on Jan 1, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Yong

Stayed 4 nights in Dec 2023
Response from The Okura Prestige Taipei on Dec 29, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

8/10 Good

ERICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will visit again.
Nice hotel, friendly staffs, convenient traffic route. But, bed is kind of too soften, not a lot of support. Nice breakfast offering.
Stayed 2 nights in Dec 2023
Response from The Okura Prestige Taipei on Dec 26, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Ee Huey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Fantastic and convenient location to the malls and subway. The hotel room is well maintained and spacious. It’s a very comfortable stay. Lunch buffet is great but the spread for the breakfast buffet is limited. The breakfast spread could be better, it was rather disappointing.
Stayed 1 night in Dec 2023
Response from The Okura Prestige Taipei on Dec 26, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

8/10 Good

wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are very modern & clean. If you need anything and call the front desk, it will arrive very soon.
Stayed 3 nights in Dec 2023
Response from The Okura Prestige Taipei on Dec 20, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

8/10 Good

Daisy, Diamond Bar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient for the shopping and eating
Stayed 4 nights in Dec 2023
Response from The Okura Prestige Taipei on Dec 20, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from The Okura Prestige Taipei on Dec 13, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Wing Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway with excellent service
This hotel was an amazing get-away. Marvelous interior decor with really nice selection of restaurants attached to the hotel and good quality room service. If you fancy a drink the Pearl Lounge is a really good choice! Further more its close to station or the hotel will help you get a taxi very swiftly.
Stayed 6 nights in Nov 2023
Response from The Okura Prestige Taipei on Dec 20, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Yogie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to stay at an Okura hotel and we were delighted. It is a beautiful hotel close to everything. Clean, bed comfy, all amenities provided and staff are all courteous and provided excellent service. Loved the sauna as well that I went there everyday. Highly recommended.
Response from The Okura Prestige Taipei on Dec 7, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Hung-Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Best quality / value option for Taipei.
Stayed 3 nights in Nov 2023
Response from The Okura Prestige Taipei on Dec 7, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

madoka

Stayed 3 nights in Nov 2023
Response from The Okura Prestige Taipei on Nov 29, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Kun Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 2 nights in Nov 2023
Response from The Okura Prestige Taipei on Nov 16, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Lovely hotel and excellent room with loads of space. About a 5 minute taxi ride from Main station with plenty of choices of restaurants in same street. Only improvement would be to have some milk in the room not everyone drinks black tea
Stayed 1 night in Nov 2023
Response from The Okura Prestige Taipei on Dec 20, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Okura this time for my mom. She loves the space and cleanness of the room. The facilities are relatively new.
Stayed 2 nights in Aug 2023
Response from The Okura Prestige Taipei on Nov 16, 2023
Dear Guest,Thank you for taking the time to share your recent experience at The Okura Prestige Taipei and for providing us with such a perfect rating. We eagerly anticipate the opportunity to welcome you back to our hotel the next time you travel to Taipei.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Upon arrival, I received a warm welcome from the hotel staff, setting the tone for a delightful stay. The staff greeted us in a perfect manner, showing genuine hospitality and professionalism throughout our visit. One of the highlights of our stay was the great breakfast served at the hotel's restaurant. It was a delicious start to our day! we will be back next year
Stayed 3 nights in Oct 2023
Response from The Okura Prestige Taipei on Nov 16, 2023
Dear Guest,Warm greetings from The Okura Prestige Taipei, and thank you very much for your positive feedback. We are delighted to learn that you had a pleasant experience during your stay. Thank you once again, and we look forward to welcoming you back again in the near future

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Okura Prestige Taipei on Dec 20, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Elaine, Alameda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location about one block from Zhongshan station exit 3, but that exit is only stairs. Lots of shopping nearby. Hit and miss with restaurants. Transportation relatively easy. Gorgeous Okura Prestige King room with street view on 21st floor. Floor to ceiling windows with automatic drapes and sheers. Separate powder room. Therefore two vanities. Shower & tub wet room. 4 bottled water provided each day. Coffee & tea in room. Excellent welcome door service every time we went in and out. Did not use restaurant or other facilities. Just enjoyed the room itself.
Stayed 4 nights in Oct 2023
Response from The Okura Prestige Taipei on Nov 3, 2023
Dear Guest,Warm greetings from The Okura Prestige Taipei, and thank you very much for your positive feedback. We are delighted to learn that you had a pleasant experience during your stay. Hope to welcome you back in the future.

10/10 Excellent

Jisung

Stayed 1 night in Oct 2023
Response from The Okura Prestige Taipei on Nov 16, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Rueyting, saratoga

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was not impressed
Stayed 6 nights in Oct 2023
Response from The Okura Prestige Taipei on Nov 3, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your feedback. Hope to welcome you back in the future.

10/10 Excellent

Hung, Daly city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything. 5 stars plus. Love it there
Stayed 4 nights in Oct 2023
Response from The Okura Prestige Taipei on Oct 24, 2023
Dear Guest,Warm greetings from The Okura Prestige Taipei, and thank you very much for your positive feedback. We are delighted to learn that you had a pleasant experience during your stay. We hope to be your home away from home again in the near future.

6/10 Okay

kathy

Stayed 8 nights in Oct 2023
Response from The Okura Prestige Taipei on Dec 20, 2023
Dear Guest,Thank you for taking the time to review our hotel. We regret to learn that your experience at The Okura Prestige Taipei was less than satisfactory.Could you kindly provide us with more details about the aspects in which we fell short of your expectations during your stay? Your feedback is invaluable, and it will help us make the necessary improvements to ensure a more exceptional experience for you on your next visit to The Okura Prestige Taipei.We sincerely hope that you will consider giving us another opportunity to host you in the future.

10/10 Excellent

Curtis, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, convenient, impeccable service.
Stayed 3 nights in Oct 2023
Response from The Okura Prestige Taipei on Oct 24, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best experience
My stay in the Okura was amazing. The hotel gave me an upgrade and the room was a beautiful suite. The service in the hotel is out of the world. It was much better than the Reagent hotel nearby or Tai urban resort in 高雄.
Stayed 2 nights in Oct 2023
Response from The Okura Prestige Taipei on Jan 3, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

8/10 Good

Eric, Leonia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Okura Prestige Taipei on Oct 18, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback. Hope to welcome you back in the future.

6/10 Okay

Eric, Leonia

Stayed 1 night in Oct 2023

10/10 Excellent

Yousef

Stayed 1 night in Oct 2023
Response from The Okura Prestige Taipei on Nov 16, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

8/10 Good

Eric, Leonia

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Okura Prestige Taipei on Oct 18, 2023
Dear Guest, Warm greetings from The Okura Prestige Taipei, and thank you very much for your positive feedback. We hope to be your home away from home again in the near future.

10/10 Excellent

Yousef

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Oct 2023
Response from The Okura Prestige Taipei on Oct 18, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback! We look forward to welcoming you back again in the near future.

10/10 Excellent

Yousef

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Japanese Hotel, big elegant well-designed rooms, quiet, it has all what is needed and more for memorable and pleasant stay!
Stayed 2 nights in Oct 2023
Response from The Okura Prestige Taipei on Oct 18, 2023
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023
Response from The Okura Prestige Taipei on Jan 3, 2024
Dear Guest,Welcome to The Okura Prestige Taipei. We sincerely appreciate your positive feedback and are grateful to know that you had a wonderful stay with us. We hope to be your home away from home again in the near future.

6/10 Okay

Roberto, Nashville

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and comfortable. But the towels smell were not so fresh. Seem that the towels were a bit old. Other than this, all are good!
Stayed 4 nights in Sep 2023
Response from The Okura Prestige Taipei on Jan 17, 2024
Dear Guest,Thank you for taking the time to share your recent experience at The Okura Prestige Taipei. We are committed to improving our service to ensure you have a more exceptional experience on your next visit, thank you.