- Liked: Staff & service
Room has cigarette smell even though I asked for a non smoking room. Rest was ok, compact functional room with good hotel staff service.
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In the city center and near a metro station, Tachikawa Grand Hotel is in an area with great shopping. Some of the area's popular attractions include Tama Zoo and Sanrio Puroland. Tokyo Summerland and Yomiuriland are not to be missed. Our guests love the hotel's convenience to public transportation: Tachikawa-Kita Station is 6 minutes by foot and Tachikawa-Minami Station is 9 minutes.
Very small room. Room is for rest and not for business traveler. Stayed for 6 nights. Had breakfast included with my room charge. Breakfast was served at 0645. Can start serving earlier? Had to miss a morning or rush thru so can catch train to work. Albeit the room and breakfast issue, service was EXCELLENT. For example, it was raining hard on my day of check out and had to walk across to airport shuttle stop. One of the hotel manager came up to me with an umbrella. I asked how will I return the umbrella and she said she will meet me at bus stop. What service!