4/10 Poor
Lori J., Yucaipa, USA
Sep 7, 2023
Disliked: Cleanliness
Not what advertised and dirty
The home was not clean. There were short curly hairs on the bathroom floor and in the shower. The glass tables were smeared, the water didn't work beyond a trickle in the kitchen, the bedroom doorknob fell off (my husband fixed it and another one so we wouldn't get locked in), I saw the biggest bug of my life inside, and the front door (locks from the inside with a key) was very difficult to work. I contacted the owner about the cleanliness right away and she claimed she would look into it and I never heard back from her. I cleaned up the bathrooms to make them usable and wanted to leave to go to a hotel, but as it was move in week for college for our daughter, that didn't work out. Luckily, I have never had such an experience at a rental before and hope never to again. Our flight was postponed due to weather and although the house had availability we high tailed it to a hotel after leaving our daughter at the dorms. To explain the experience, my college daughter was happy to move into somewhere clean- an old dingy dorm room.
Lori J.
Stayed 7 nights in Aug 2023