Front of property
Check availability

Reviews of Carlton City Hotel Singapore

5 out of 5
Carlton City Hotel Singapore
1 Gopeng Street, Singapore

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zohreh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is an excellent location & close to MRT & many restaurants.
Stayed 8 nights in Apr 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool was amazing . They also have a roof top bar which we enjoyed for happy hour drinks, very close to underground subway, restaurants and grocery store across the street from lobby entrance. Hotel room was very clean, bedding and mattress very soft and comfortable.The bathroom very clean,rainfall shower head and jetted tub very relaxing. Would love to go back on a Friday or Saturday to try there seafood buffet.
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so conveniently located and the staff were AMAZING! They were so helpful and kind. Don't forget to check out the rooftop bar as well. Highly recommend this hotel!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Boon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Ismail is the most amazing and helpful concierge.
Stayed 2 nights in Apr 2024

10/10 Excellent

Juan, Gold Coast

Traveled with partner
Liked: Cleanliness, amenities
Great location. Wonderful services from all staff. Thank you Carlton City.
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the MRT, plenty of places to eat nearby, Walking distance to chinatown.
Stayed 5 nights in Mar 2024

10/10 Excellent

Harman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Nice rooms, and quiet.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Rea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. We stayed for 5 nights. The room was nice and clean. The location is very conveniently close to MRT and bus stations. It’s less than 10 minutes walk to the Maxwell Hawker Center. We enjoyed our stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kitayama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Soonok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk anywhere. Excellent customer services.
Stayed 1 night in Mar 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly especially the two lovely gentlemen on the concierge section. Lovely hotel and within a 5 min walk to the tube which was really easy to use. Great location and price
Stayed 2 nights in Mar 2024

10/10 Excellent

Dr James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very good high level club room.
Stayed 1 night in Mar 2024

10/10 Excellent

Dr James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly very surprised. Very nice club room with great view F26. Very friendly staff at check-in. Recommend to others.
Stayed 1 night in Mar 2024

10/10 Excellent

Oleg

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large, clean and quiet; with daily service doing a great job even after hours. Next to a food mall and streets of restaurants. Most food options are Japanese, Korean, and Thai. 3 minutes walk to a Green Line of MTR. Grab taxi are available under 5 minutes.
Stayed 5 nights in Mar 2024

8/10 Good

Ashish R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Gary, Castro Valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good and clean. I just cannot find a USB plug in the room, higher end hotel rooms should always provide USB charging options. Finally called the front desk and they said there is one hiding behind the alarm clock.
Stayed 1 night in Mar 2024

8/10 Good

Carson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and in a good spot close to alot of food options.
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good and was close to a lot of food centres such as Maxwell, Chinatown and Amoy. Staff were courteous and welcoming and the rooms were clean and decently sized. Would recommend this hotel to other travellers
Stayed 4 nights in Mar 2024

8/10 Good

ChengLung

Traveled with group, Traveled with family
Liked: Amenities
Excellent service. Convenient area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Connor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top class from start to finish
Stayed 3 nights in Mar 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, short walk to Chinatown and a load of restaurants en-route to Chinatown. Good selection at breakfast. Very quick to get Uber / grab taxis.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous place to stay in Singapore .. clean, well set out, great staff, facilities and wifi too.
Stayed 3 nights in Mar 2024

8/10 Good

Eva

We didn’t stay in this hotel because the flight was delayed.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and perfect for our 4 night stay. The team were very helpful if we needed anything location was great, close to Chinatown and Maxwell hawker centre
Stayed 4 nights in Feb 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made to feel very welcome by the staff. The location was convenient for transport, dining and attractions. Would decibel stay again. Had a club room, well worth the extra!
Stayed 4 nights in Feb 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service, would stay again
Stayed 2 nights in Feb 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am happy with the property and staffing.
Stayed 2 nights in Feb 2024

10/10 Excellent

JERRY

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness
The location was ideal for visit to the city
Stayed 4 nights in Feb 2024

8/10 Good

Chris

Stayed 4 nights in Feb 2024

10/10 Excellent

Elodie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Marshall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was centrally location and close to several train stops.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sergey, Northbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good location.
Stayed 1 night in Feb 2024

8/10 Good

Huonc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Tibarek

Stayed 4 nights in Feb 2024

8/10 Good

Xiao Mei

Stayed 2 nights in Feb 2024

10/10 Excellent

Wade

Stayed 4 nights in Feb 2024

10/10 Excellent

IWEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, easy transport links, breakfast good, dinner not quite as good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kevin

Stayed 3 nights in Feb 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located very conveniently so it is easy to walk to most places and transpotation. The club level was phenomenal with all the extras it comes with. such as free minibar, special club that provides a nice breakfast, and light bites in the evening. 2 items laundered per day is included as well. It was well worth the upcharge for Club Level as with all the extras it saved us money. I would definitely recommend this hotel and would certainly stay here again if my travels bring to Singapore again.
Stayed 5 nights in Feb 2024

6/10 Okay

kris

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Yanjun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very accessible and wheelchair friendly. Nice rooftop bar with great vibes. Many food options around and also a supermarket nearby. Staff are friendly and helpful. Pleasant experience overall. Would highly recommend.
Stayed 3 nights in Feb 2024

8/10 Good

Jaya, Quincy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice comfortable room, nice and helping staff.
Stayed 1 night in Feb 2024