I really liked how friendly the staff was and how close the location was to things we wanted to do. Room service was also very prompt and room seemed very clean. I did not like that our bathroom had a broken lock on the door and that some of the furniture looks scratched and a bit outdated. Also bedding wasn't very comfortable and the one day we wanted to go to the restaurant on the second floor, there was no one there to sit us. We even walked a little further in to see if anyone saw us and no one approached us, so we ended up just leaving. I also didn't like that our room was right next to the house keeping supply room, as the sound was very loud, any time the employees had to get in there. Nothing against them, they were just doing their job. I just don't understand why there was a guest room right next to the mentioned supply room.