CIQALA Luxury Suites

4.0 star property
Hotel with free breakfast, near Pan American Pier

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for CIQALA Luxury Suites

Terrace/patio
Terrace/patio
The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe
Free daily cooked-to-order breakfast
Lobby
VIP Access

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Room service
    Room service
The price is ¥17,157
¥22,441 total
includes taxes & fees
Oct 1 - Oct 2

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Luxury Studio Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

The Signature Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 158 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Superior Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
00908, San Juan, 752 Manuel Fernandez Juncos Ave

What's nearby

  • Distrito T-Mobile - 11 min walk
  • Puerto Rico Convention Center - 12 min walk
  • Pan American Pier - 15 min walk
  • Condado Beach - 18 min walk
  • Casino del Mar at La Concha Resort - 3 min drive

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Casita Miramar - ‬6 min walk
  • ‪Éter Rooftop & Lounge - ‬1 min walk
  • ‪Los Pinos Num 2 - ‬7 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Habitante Cafe - ‬5 min walk

About this property

CIQALA Luxury Suites

Upscale hotel near Condado Beach
Close to Puerto Rico Convention Center and Pan American Pier, CIQALA Luxury Suites provides free cooked-to-order breakfast, a poolside bar, and a rooftop terrace. The on-site Caribbean cuisine restaurant, Our SP Floor Lounge, features ocean views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Tour/ticket assistance, beach towels, and an elevator
  • Multilingual staff, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • HDTVs with cable channels
  • Microwaves, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites Hotel
CIQALA Luxury Suites San Juan
CIQALA Luxury Suites Hotel San Juan

Frequently asked questions

Does CIQALA Luxury Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at CIQALA Luxury Suites?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at CIQALA Luxury Suites on Oct 1, 2024 start from ¥17,157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CIQALA Luxury Suites pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at CIQALA Luxury Suites?

Self parking is free at this property.

What time is check-in at CIQALA Luxury Suites?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at CIQALA Luxury Suites?

Check-out is at 11 AM.

Where is CIQALA Luxury Suites located?

Located in Santurce, this hotel is within a 15-minute walk of Conservatory of Music of Puerto Rico, Puerto Rico Convention Center, and Pan American Pier. Condado Beach and Distrito T-Mobile are also within 1 mi (2 km).

CIQALA Luxury Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 409 out of 1005 reviews" "
Rating 8 - Good. 199 out of 1005 reviews" "
Rating 6 - Okay. 118 out of 1005 reviews" "
Rating 4 - Poor. 105 out of 1005 reviews" "
Rating 2 - Terrible. 174 out of 1005 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Zafira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, my room was super clean and comfortable, the parking it’s free, and the breakfast is good. Didn’t like the pool, is small and uncomfortable. But besides that was a good experience.
Stayed 2 nights in Sep 2024

8/10 Good

Ileana

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Pedro, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JOHANNY

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente precio accesible, buen servicio, excelente localización.
Stayed 1 night in Sep 2024

2/10 Terrible

Rieng

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not what the pictures look like. The hotel is not a 4 star hotel at all. Nor is it luxury. It’s more like a motel. The only thing that is nice is the view from their rooftop. The pool is the size of a bathtub in the middle of high top chair/table dinner. Their rooms are small and old. There’s cracks and mold that indicate the hotel need work on. They always have workers and people hanging outside where the entrance is. And they make it seem like an inconvenient for them to move out the way so you can park the car. The parking garage is only one door to go in and out. And it’s so narrow that if you’re not careful you’ll take your car mirror off. Save your self some money and book anywhere but here. Also not much around that area where you can walk or feel safe walking at night. Also ladies if you use their towels, please remove all make up with wipes first before using their towels. They charge you for make up stains or any dirt stain on their towels. Garbage hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Treena

Stayed 4 nights in Aug 2024

10/10 Excellent

Annette, Luquillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gifted this hotel to newlywed couple and they loved absolutely every detail and treatment.
Stayed 1 night in Sep 2024

10/10 Excellent

Vernice

Stayed 5 nights in Aug 2024

8/10 Good

Edvanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Yamile Figueroa

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything!! The staff was super helpful and friendly. The only thing was that during my stay the TV connection was not properly working, they did send someone to fix it once I called but not even an hour later the TV connection went out again. I didn’t want to bother them again with the same thing, but I’m sure they would have sent someone out again to fix it.
Stayed 3 nights in Aug 2024

10/10 Excellent

crystal, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and i will definitely stay again and recommend this hotel. The food 10/10 the area so close to a lot of things, including the 24hr convenience store right on the side. Everyone who works here is very friendly and helpful at all times! I really enjoyed my stay! Thank you and please keep up the great work!
Stayed 3 nights in Aug 2024

10/10 Excellent

Arminda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is in the cosmopolitan area many places to go near
Stayed 7 nights in Aug 2024

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff.
Stayed 2 nights in Jun 2024

8/10 Good

Leah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof to was beautiful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop view is amazing especially at night
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia, Norwich

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool is the size of the bathtub. Ice machine loud and leaking. Staff friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

shivanand

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with family (two kids). Prior to arrival I was a bit sceptical of, I had made the right choice. However this is the perfect place. Clean, very friendly staff, microwave kitchen etc. and away from the bustling "tourist" zone, but still close. The parking is a definite plus and the convenience store next door. Would definitely stay here again ...
Stayed 5 nights in Aug 2024

6/10 Okay

Allan

Liked: Staff & service
The staff were wonderful, very serviceable, kind, and polite. I just didn’t like the property and its location. The tiny pool (appeared to be as large as a king size bed) in the middle of the restaurant on the roof was a HUGE disappointment.
Stayed 14 nights in Aug 2024

6/10 Okay

Syheerah

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The staff was amazing but the area surrounding the hotel was horrible. The pool was no use because of all the traffic that the rooftop lounge receives. The rooftop lounge was very expensive three drinks was $68. Room Service breakfast was definitely a plus.
Stayed 3 nights in Aug 2024

4/10 Poor

Shoneda

Traveled with partner
Disliked: Amenities, property conditions & facilities
It’s not a luxury stay. We had issues with the toilet several times during the stay, the staff cleaning the floors, bringing adequate towel's, lack of amenities, bringing breakfast on time, the location.
Stayed 7 nights in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff was very nice
Stayed 4 nights in Jun 2024

6/10 Okay

Jose, San Diego

Liked: Amenities
The facility needs an upgrade but the staff is sensational
Stayed 1 night in Aug 2024

8/10 Good

Vikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book this super last minute as the air b n b i booked didn’t work out. staff was super accommodating and friendly. the food is amazing, pretty pricey, but not more than any other hotel. pina coladas are yummy. the shower only stayed hot for about 5 minutes but i was only here for 2 nights so i didn’t care. pool is not great for swimming but awesome to take pictures at, especially at night. overall, the area is super safe even at night and the room was spacious and cool.
Stayed 2 nights in Aug 2024