- Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a sea view room and ended up in a basement room, no room change possible, no flexibility for early arrival, trash and used pills in wardrobe.
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Catch some rays at the beach or spend the day relaxing at Sheraton Grand Rio Hotel & Resort's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 538 rooms offer free WiFi and free wired Internet, plus balconies and TVs with cable channels. Guests will also find 24-hour room service, minibars, and coffee makers.
fantastic food, drinks were best we experienced in rio, two great pools , main pool was a bit hot and spa too hot for us. ended up swimming in large kids pool as no one used it , was deep enough. room doors are a bit noisy , as was lift arrival bell . can get woken in night when neighbours come home at 1am . the beach was awesome just a bit wavey when we were there as was the whole coast , made it hard to enjoy an ocean swim hotel is a bit out of town , just budget for using taxis in the hotel rate. they add a resort rate to your bill off $16US a night without explaining it properly. ,