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Quality Inn Chapel Hill - University Area

Star Rating
2.5 out of 5



3.7 / 5Good
982 reviews


  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly


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Your dates need to occur after 2019-10-19. Try updating your dates to see prices for your trip.

    About this area

    Chapel Hill

    Quality Inn Chapel Hill - University Area is located in Chapel Hill. Franklin Street and Streets at Southpoint Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Durham Performing Arts Center. Looking to enjoy an event or a game? See what's going on at Kenan Stadium or Cameron Indoor Stadium. Our guests appreciate the hotel's quiet location.

    Getting around

    • Raleigh, NC (RDU-Raleigh - Durham Intl.) - 20 min drive


    • Serves breakfast.

    About this property

    Quality Inn Chapel Hill - University Area

    This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk. All 119 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with digital channels. Other amenities available to guests include coffee makers, free weekday newspapers, and free local calls.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Free buffet breakfast
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Microwave
    • Refrigerator


    • Free newspapers in lobby
    • Front-desk safe
    • No elevators

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Multilingual staff

    Languages spoken

    • Chinese
    • English
    • Spanish

    Business services

    • 24-hour business center
    • 1 meeting room
    • Computer station


    • Garden
    • Picnic area
    • Terrace


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower


    • Designated smoking areas
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds


    • Free toiletries
    • Hair dryer
    • Shower/tub combination


    • Digital channels
    • LCD TV
    • Pay movies

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator


    • Access via exterior corridors
    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers (weekdays)
    • Iron/ironing board
    • Phone

    Nearby things to do


    • Golfing
    • Rock climbing

    Where to eat

    • Serves breakfast.
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    4/5 Good

    Good for the price, could us a update, great staff, Coffee is week.

    Stayed 1 night in Oct 2019


    1) The property lacked sufficient parking. 2) We arrived 2AM and apparently the staff had the computer off line running an audit and it took 20 minutes of not knowing if we could be checked in to a room that was reserved (staff blamed this on the credit card charges being to Expedia rather than Quality Inn) 3)Staff also complained that her paycheck would be charged for errors that were made and couldn't just give us a room and correct the details later. Customers don't need to be bothered by corporate details. 4) We were directed to the wrong side of the motel so we parked on the wrong side and carried our baggage upstairs only to find our rooms were on the other side of that wing. Room numbers couldn't be read from the parking lot. 5) We reserved a non-smoking room and when we finally reached our room, it reeked of tobacco smoke. Given how difficult check in had been and we had been driving 10 hours, we did not put our bags back in the car and drive back to the reception area to ask for another room. Staff should have realized Non-smoking was required and requested for a reason. Perhaps there were no other rooms; which makes the reservation process questionable. 6) Our clothes reeked of tobacco smoke and the wedding we attended on Friday night and the suits need to be dry cleaned to remove the smell. 7) the tub was filthy and the drain was clogged with slime. This experience will really make Expedia and Quality Inn hard for me to choose first.

    Stayed 2 nights in Oct 2019


    I was given a smoking room despite booking a non smoking room.

    Stayed 1 night in Oct 2019


    Disgusting, the customer lady mean the name is KEESHOND, juice with flies, milk old, not just my husband and my self, a family taking bkfast too the children noticed the bad flavor on the milk, flies inside the juice etc like a NIGHTMARE!!!

    Stayed 2 nights in Oct 2019

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