Doña Urraca Hotel & Spa
4.0 star property

Upscale spa hotel near Josefa Ortiz de Domínguez Auditorium

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May 2024

Doña Urraca Hotel & Spa

Photo gallery for Doña Urraca Hotel & Spa

Porch
Front of property
Basic Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Lounge
Junior Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Doña Urraca Hotel & Spa

9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

76000, QRO, Querétaro, 5 de Mayo 117
  • Popular LocationLa Piccola Italia1 min walk
  • Popular LocationEl Rebozo1 min walk
  • Popular LocationPlaza de Armas4 min walk
  • Popular LocationZenea Garden8 min walk
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Room options

Junior Suite

cleanliness

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Basic Suite

cleanliness

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Querétaro

Located in Querétaro, Doña Urraca Hotel & Spa is in the city center. Aqueduct of Santiago de Querétaro and Ignacio Mena Rosales House of Culture are local landmarks, and travelers looking to shop may want to visit Antea Lifestyle Center and Puerta la Victoria. Looking to enjoy an event or a game? See what's going on at Josefa Ortiz de Domínguez Auditorium or Corregidora Stadium.

What's nearby

  • Aqueduct of Santiago de Querétaro - 12 min walk
  • Alameda Hidalgo Park - 14 min walk
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive
  • Autonomous University of Querétaro - 5 min drive
  • Corregidora Stadium - 5 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 35 min drive

Restaurants

  • Cenaduria Blas - 1 min walk
  • Don Amado - 2 min walk
  • Dodo Café Cóctel Bar - 3 min walk
  • Cafeteria la Palma - 3 min walk
  • Cinco M Café - 1 min walk

About this property

Doña Urraca Hotel & Spa

Upscale boutique hotel located in Downtown Querétaro
Near Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro, Doña Urraca Hotel & Spa provides a terrace, a garden, and dry cleaning/laundry services. Indulge in a sports massage, hydrotherapy, and a body wrap at Doña Urraca, the onsite spa. The onsite fine-dining restaurant, Doña Urraca, features Mexican cuisine and brunch. Free in-room WiFi is available to all guests, along with a bar and a hot tub.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • 2 meeting rooms, coffee/tea in the lobby, and a porter/bellhop
Room features
All guestrooms at Doña Urraca Hotel & Spa offer perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LED TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–12:30 PM for a fee: MXN 120–250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Doña Urraca

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120–250 per person
  • Airport shuttle fee: MXN 500 per vehicle (roundtrip)
  • Late check-out fee: MXN 250 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Doña Urraca
Doña Urraca Hotel
Doña Urraca Hotel Queretaro
Doña Urraca Queretaro
Doña Urraca Hotel Spa
Doña Urraca Hotel Spa
Doña Urraca Hotel & Spa Hotel
Doña Urraca Hotel & Spa Querétaro
Doña Urraca Hotel & Spa Hotel Querétaro

Frequently asked questions

Does Doña Urraca Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

Is Doña Urraca Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Doña Urraca Hotel & Spa?

Valet parking is free at this property.

What time is check-in at Doña Urraca Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Doña Urraca Hotel & Spa?

Check-out is at 1 PM. Late check-out is available for MXN 250 (subject to availability).

Does Doña Urraca Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 500 per vehicle applies.

Where is Doña Urraca Hotel & Spa located?

Located in Downtown Querétaro, this spa hotel is within a 15-minute walk of Plaza de Los Fundadores and Aqueduct of Santiago de Querétaro. Ignacio Mena Rosales House of Culture and Plaza de Armas are also within 5 minutes.

Doña Urraca Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 117 reviews" "
Rating 8 - Good. 35 out of 117 reviews" "
Rating 6 - Okay. 9 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Metha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makes me feel fancy!
This is a very beautiful hotel that makes you feel like a very fancy person during the colonial period. I wish I could of had more time there. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big bedroom. A bit of noise from the corridor as it is a old building but average OK. Wonderful area in downtown.
Stayed 1 night in Jul 2019

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip that will become my go to place to stay
The hotel, staff and location was perfect.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the middle to town walking distance to the main square and many restaurants etc..
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to the Centro
Great location, beautiful spot, gracious employees.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Lovely hotel in the middle of Queretaro, this hotel has it all - Pool, Restaurant, Spa and amazing staff. We will definitely stay here again!
Stayed 5 nights in Mar 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome spot!!
Excellent hotel accommodations and staff. The food was very delicious (especially breakfast).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, some problems with the parking Good breakfast, no include though.
Stayed 3 nights in Feb 2018