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FERGUS Puerto de la Cruz
4.0 star property

Upscale hotel near Lago Martianez Swimming Pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

FERGUS Puerto de la Cruz

Photo gallery for FERGUS Puerto de la Cruz

2 outdoor pools, pool umbrellas, sun loungers
View from room
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Bathtub, free toiletries, hair dryer, bidet

Overview of FERGUS Puerto de la Cruz

Reviews
8.0

Very good

Popular amenities

  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • All inclusiveAll inclusiveAll inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
38400, Tenerife, Puerto de la Cruz, Avda. Marques Villanueva del Prado s/n
  • Popular LocationLago Martianez Swimming Pools12 min walk
  • Popular LocationPlaza del Charco16 min walk
  • Popular LocationLoro Park4 min drive
  • AirportTenerife (TFS-Tenerife South)65 min drive
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Room options

View all photos for Premium Double Room, Sea View (3 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Sea View (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Hair dryer
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Sea View (2 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Hair dryer
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (2 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Junior Suite (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Premium Double Room, Sea View (2 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Sea View (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Hair dryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room (2 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room (3 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite (3 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Water Bed and 2 Twin Beds

View all photos for Superior Double Room, Sea View (3 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Hair dryer
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (3 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (4 adults)

Down comforters, minibar, in-room safe, desk

Suite (4 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room (1 adult + 2 children)

Down comforters, minibar, in-room safe, desk

Standard Double Room (1 adult + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (2 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room (1 adult + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (1 adult + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (1 adult)

Down comforters, minibar, in-room safe, desk

Standard Double Room (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (2 adults)

Down comforters, minibar, in-room safe, desk

Standard Double Room (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Sea View (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Sea View (1 adult)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 20 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (2 adults + 2 children)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Superior Double Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Superior Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (2 adults + 2 children)

Down comforters, minibar, in-room safe, desk

Suite (2 adults + 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room (1 adult)

Down comforters, minibar, in-room safe, desk

Superior Double Room (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Suite (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (3 adults)

Down comforters, minibar, in-room safe, desk

Suite (3 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (3 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Suite (3 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite (3 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Junior Suite (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Suite (2 adults)

Down comforters, minibar, in-room safe, desk

Suite (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Puerto de la Cruz

Located in Puerto de la Cruz, FERGUS Puerto de la Cruz is near theme parks and near a boardwalk/promenade. Lago Martianez Swimming Pools and Rambla de Castro Protected Area reflect the area's natural beauty and area attractions include Jardin Aquatico and Botanical Gardens. La Vola and Pueblo Chico Theme Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Puerto de la Cruz travel guideOpens in a new window

What's nearby

  • La Paz Lookout - 3 min walk
  • Lago Martianez Swimming Pools - 12 min walk
  • Taoro Park - 16 min walk
  • Plaza del Charco - 16 min walk
  • Loro Park - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive

Restaurants

  • Bar el Camino - 4 min walk
  • Hotel Teide Mar - 7 min walk
  • Pizzería Europa - 8 min walk
  • Da Arianna Restaurante - 7 min walk
  • Zicatela - 7 min walk

About this property

FERGUS Puerto de la Cruz

Upscale hotel near a boardwalk/promenade, refurbished in 2023
Lago Martianez Swimming Pools and Plaza del Charco are located near FERGUS Puerto de la Cruz, which provides a free breakfast buffet, a poolside bar, and a terrace. Enjoy international cuisine and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • A free shopping center shuttle, an outdoor tennis court, and self parking (surcharge)
  • Wedding services, multilingual staff, and a 24-hour front desk
  • A banquet hall, tour/ticket assistance, and a porch
Room features
All 300 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and bidets
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

All-inclusive room rates at FERGUS Puerto de la Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Entertainment

Onsite live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Self parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurante piscina
  • Restaurante Principal

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Outdoor tennis court
  • Piano

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Renovated entire property - June 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 July

Property is also known as

Hotel Puerto Cruz
Hotel Puerto de la Cruz

Frequently asked questions

Does FERGUS Puerto de la Cruz have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at FERGUS Puerto de la Cruz?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at FERGUS Puerto de la Cruz on Apr 25, 2024 start from ￥16,003, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is FERGUS Puerto de la Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at FERGUS Puerto de la Cruz?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at FERGUS Puerto de la Cruz?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at FERGUS Puerto de la Cruz?

Check-out is at noon.

Are there all-inclusive benefits at FERGUS Puerto de la Cruz?

Some rate plans available at this property are all-inclusive.

Where is FERGUS Puerto de la Cruz located?

Situated near a boardwalk/promenade, this hotel is within a 15-minute walk of Jardin Aquatico and Lago Martianez Swimming Pools. Martianez Shopping Centre and La Paz Lookout are also within 5 minutes.

FERGUS Puerto de la Cruz Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Stayed 2 nights in Dec 2023

6/10 Okay

Lynne

Liked: Cleanliness, staff & service
Not a 4 *
In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to
Stayed 9 nights in Nov 2023

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Front desk was a little rude
Stayed 5 nights in Nov 2023

10/10 Excellent

HECHER

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilidad
Stayed 2 nights in Mar 2024

6/10 Okay

Katarina

Traveled with family
Disliked: Property conditions & facilities, room comfort
Familjeresa
Lyhört på rummen pappersväggar man hörde nästintill allt som sas ute i korridoren eller inne hos grannen. Dom kunde komma och städa rummen allt ifrån 12 till 17 tiden. Hårda och knarrande sängar. Inte jätte uppvärmd pool. Kallt på rummet. Frukosten får ett stort plus mycket att välja på,
Stayed 14 nights in Jan 2024

8/10 Good

Dorothee

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Hans

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024