Isabella Boutique Hotel

3.0 star property
Comfortable hotel near the beach

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Isabella Boutique Hotel

Photo gallery for Isabella Boutique Hotel

Building design
Outdoor pool, sun loungers
Exterior
Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area | Premium bedding, in-room safe, iron/ironing board, bed sheets
Dining

Overview of Isabella Boutique Hotel

7.6

Good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Pool
  • Pet friendly
  • Free WiFi

Explore the neighborhood

77710, QROO, Playa del Carmen, Calle 14 Norte y la Playa
  • Popular LocationCoco Maya Beach Club and Lounge1 min walk
  • Popular LocationPlaya del Carmen Main Beach2 min walk
  • Popular LocationCalle 122 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
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Room options

Deluxe Triple Room, Multiple Beds

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Rainfall showerhead
Designer toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Superior Double Room, Pool View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Rainfall showerhead
Designer toiletries
Private bathroom
Champagne service
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Deluxe Quadruple Room, Multiple Beds, Ocean View

cleanliness

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Rainfall showerhead
Designer toiletries
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Cabin, 1 Queen Bed, Garden View, Garden Area

cleanliness

Highlights

Patio
Individually decorated
Air conditioning
Connecting rooms available
Premium bedding
Ceiling fan
Rainfall showerhead
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Playa del Carmen

Isabella Boutique Hotel is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Quinta Alegría Shopping Mall. Don't miss out on a visit to Xcaret Eco Theme Park. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 4 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Hacienda Tequila - 4 min walk
  • Aldea Corazón - 4 min walk
  • Las Camelias - 4 min walk
  • La Vaquita Playa - 2 min walk
  • Mandarina's Cafe - 4 min walk

About this property

Isabella Boutique Hotel

Hotel near Quinta Avenida
Located close to Quinta Alegría Shopping Mall and 3D Museum of Wonders, Isabella Boutique Hotel provides a beach bar, a terrace, and a garden. In addition to a bar and a restaurant, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • A roundtrip airport shuttle (surcharge), barbecue grills, and smoke-free premises
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Isabella Boutique Hotel feature thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities like late night room service and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Ceiling fans and daily housekeeping

Languages

Catalan, English, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Isabella Boutique Hotel Playa del Carmen
Isabella Boutique Playa del Carmen
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Hotel Isabella Boutique Hotel Playa del Carmen
Playa del Carmen Isabella Boutique Hotel Hotel
Hotel Isabella Boutique Hotel
Isabella Boutique
Isabella Playa Del Carmen
Isabella Boutique Hotel Hotel
Isabella Boutique Hotel Playa del Carmen
Isabella Boutique Hotel Hotel Playa del Carmen

Frequently asked questions

Does Isabella Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Isabella Boutique Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Isabella Boutique Hotel?

This hotel doesn't offer parking.

What time is check-in at Isabella Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Isabella Boutique Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Isabella Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Isabella Boutique Hotel located?

Located in Downtown Playa del Carmen, this beach hotel is within a 5-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Mamitas Beach and 3D Museum of Wonders are also within 10 minutes.

Isabella Boutique Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 68 reviews" "
Rating 8 - Good. 17 out of 68 reviews" "
Rating 6 - Okay. 13 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 9 out of 68 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Deborah, Orlando

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I chose this hotel based on old reviews. They probably have been closed for months due to COVID and reopened in the worst conditions possible. The room is dirty and smells like mold, the towels looked old and dirty, the bathroom was filthy and I could not dare to walk without shoes in the room NO WIFI in the room, not always the breakfast was available and to complete the disaster we saw a HUGE RAT outside the room!
Stayed 7 nights in Dec 2020

2/10 Terrible

Robert

Stayed 3 nights in Dec 2020

2/10 Terrible

Arnold

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
The only person that was helpful was Danny. He should be the manager.
Stayed 3 nights in Dec 2020

8/10 Good

Natalia

Business traveler
Liked: Staff & service
Me gustó que los encargados siempre me atendieron con amabilidad, aunque me hubiera gustado que la manija del baño no se cayera y que se le pudiera bajar al retrete, aparte de que no proporcionan ni shampoo ni acondicionador.
Stayed 2 nights in Dec 2020

2/10 Terrible

John

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised
Whole on vacation we decided to see if we could get a hotel closer to the beach. we found the hotel and the pictures looked great and decided to book. shortly thereafter we were walking back to our existing hotel and decided to walk by the new one all excited to see it. Unfortunately what we saw wasn't the same as what the pictures were. In all honesty the place looked closed. we decided that wasn't where we wanted to stay and within a few hours of making the reservation we were trying to cancel. Hotels.com attempted to reach the hotel for three days, when somebody finally answered they declined our request for a refund. We continued our vacation elsewhere and had to pay for rooms we didn't use.
Stayed 2 nights in Nov 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2020

10/10 Excellent

Eb, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Perfect. Five stars. I travel solo and felt safe, cleaning was excellent. Staff even better. Highly recommend
Stayed 2 nights in Nov 2020

8/10 Good

Bajalo4, Chicago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what you need to come in from an action packed day...basic shower and bed...but very clean.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2020

8/10 Good

MariaElena, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel to stay a few nights. There's no TV. The Martina Beach Club with which they have an agreement with is pretty far away. I wish they'd have an agreement with a closer one. Since I stayed during the pandemic and right after Delta came through, the hotel was pretty quiet. The Argentinean ladies at reception were nice.
Stayed 1 night in Oct 2020