Princess Family Club Riviera - All Inclusive
4.5 star property

Luxury resort on the beach, with 12 outdoor swimming pools

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Princess Family Club Riviera - All Inclusive

Photo gallery for Princess Family Club Riviera - All Inclusive

View from property
Children's area
Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board
Buffet
Family Room (Club) | Free minibar, in-room safe, desk, iron/ironing board

Overview of Princess Family Club Riviera - All Inclusive

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is ¥35,165
Price available on 2024/5/5

Check out the area

Map
77710, QROO, Playa del Carmen, Prolongación 5ta Avenida Mza 20 Lote 06
  • Popular LocationPlaya Xcalacoco13 min walk
  • Popular LocationGran Coyote Golf7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

Family Room (Club)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Family Room, Pool Access (Club)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Triple Room Superior

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 3
  • 2 Double Beds

Single Room Superior

  • Sleeps 4
  • 2 Double Beds

Triple Room Superior

  • Sleeps 3
  • 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Queen Beds

Triple Room Standard

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

Double Room Superior

  • Sleeps 3
  • 2 Double Beds

Triple Room Standard

  • Sleeps 4
  • 2 Double Beds

Single Room Superior

  • Sleeps 3
  • 2 Double Beds

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

Single Room Superior

  • Sleeps 2
  • 1 Double Bed

Double Room Standard

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Princess Family Club Riviera - All Inclusive is on the beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Mamitas Beach. Traveling with kids? Consider Xcaret Eco Theme Park and Temazcal Natura. Take an opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 13 min drive
  • Tres Rios Ecopark - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Alberca - Pool - 2 min walk
  • Amaranto - 15 min walk
  • The Fives Plaza - 19 min walk
  • Snack Riviera - 2 min walk
  • 5th Avenue - 9 min walk

About this property

Princess Family Club Riviera - All Inclusive

Luxury all-inclusive resort
Take advantage of a free breakfast buffet, a nightclub, and a swim-up bar at Princess Family Club Riviera - All Inclusive. This resort is a great place to bask in the sun with a white sand beach, a beach bar, and sun loungers. Treat yourself to aromatherapy, a body wrap, or a facial at Spa Princess, the onsite spa. Be sure to enjoy international cuisine at one of the 12 on-site restaurants. Fitness classes are offered at the health club; other things to do include volleyball and basketball. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
Other perks include:
  • 12 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • 6 outdoor tennis courts, babysitting (surcharge), and tour/ticket assistance
  • A gift shop, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the family-friendly amenities
Room features
All 144 rooms feature comforts such as 24-hour room service and free stocked minibars, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with jetted tubs and free toiletries
  • Plasma TVs with cable channels
  • Balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet Family Club
  • La Vaquería
  • Mama Mía
  • Naranja
  • Verde

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27,254 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer on request
  • Jetted bathtub
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony/patio

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu
Princess Family Club Riviera
Family Club Grand Riviera Princess
Princess Family Club Riviera All Inclusive
Family Club Grand Riviera Princess Todo Incluido
Family Club Grand Riviera Princess All Inclusive
Princess Family Club Riviera - All Inclusive Resort
Princess Family Club Riviera - All Inclusive Playa del Carmen

Frequently asked questions

Does Princess Family Club Riviera - All Inclusive have a pool?

Yes, this property has 12 outdoor pools and a children's pool.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on May 5, 2024 start from ¥35,165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Princess Family Club Riviera - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Princess Family Club Riviera - All Inclusive?

Self parking is free at this property.

What time is check-in at Princess Family Club Riviera - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Princess Family Club Riviera - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Princess Family Club Riviera - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Princess Family Club Riviera - All Inclusive located?

Nestled on the beach, this Playa del Carmen resort is within 3 mi (5 km) of Playa Xcalacoco, Tres Rios Ecopark, and Punta Esmeralda Beach. Playa 88 and Playa Avenida Colosio are also within 3 mi (5 km).

Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 256 out of 614 reviews" "
Rating 8 - Good. 186 out of 614 reviews" "
Rating 6 - Okay. 98 out of 614 reviews" "
Rating 4 - Poor. 43 out of 614 reviews" "
Rating 2 - Terrible. 31 out of 614 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Antonella

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
one of the worst hotels I ever been to ! our room caught an electrical fire . they did nothing to accommodate us . room service is not included . they want you to pay extra for everything . property is to big and not enough ways of transportation . dinning is limited and you have to make a reservation weeks in advance
Stayed 4 nights in Apr 2024

10/10 Excellent

Jazmine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I love this resort as it’s got many pools to choose from and lots of fun things going on. The shows are great and the food is good! We brought our kids this year and they had a great time. Definitely would go back!
Stayed 10 nights in Apr 2024

6/10 Okay

Muey Chien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Thearada

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time revisiting Princess in the last ten years. The food is good but could be better. Staff are more likely willing to help, but some can be ignorant. The property is clean. Overall, it was worth the pay, and I will recommend this place to family and friends.
Stayed 3 nights in Apr 2024

8/10 Good

Marce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice experience, we saw deer, monkeys, coatíes, iguanas, lizards, turtles, capibaras, cats free around the hotel. The resort is very well maintained and clean. Service was not the best at restaurants and bars. Lots of variety in foods, quality not the best either.
Stayed 8 nights in Apr 2024

10/10 Excellent

Laura Elyse

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family friendly resort
Stayed 8 nights in Mar 2024

2/10 Terrible

Oded, oakland park

Stayed 5 nights in Mar 2024

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was clean & beautiful. Our kids enjoyed the evening entertainment as did we. The beach was small but manageable. The ocean wasn’t rough and we felt comfortable to swim there. Overall the property was too big for us but great first all inclusive experience. The Staff was wonderful. A couple issues with our room that were handled right away.
Stayed 7 nights in Mar 2024

6/10 Okay

Fiona

Traveled with family
Liked: Property conditions & facilities
Food was below average, best places to eat were taco stand and grill by the pool. Family Club was very slow - probably an hour - to check in. Pools were great. Beach was nice. Facilities were clean. Lively daily activities. Restaurants were difficult to get reservations for, no one told us how to use the app but figured it out on our own. They filled up quickly and we never saw availability at a few of them.
Stayed 7 nights in Mar 2024

8/10 Good

Judith, patchogue

Stayed 6 nights in Mar 2024