- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great room, food and staff. We were made to feel so welcome. Highly recommended.
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Located in Paris's Paris City Centre neighborhood, Les Jardins du Faubourg is in the city center. Place de la Concorde and Grand Palais are notable landmarks, and the area's natural beauty can be seen at Tuileries Garden and Champ de Mars. Looking to enjoy an event or a game? See what's going on at AccorHotels Arena or Parc des Princes.
The only positive things: Location and doorman/doorwoman and Jeanine from concierge. Negative: Management, a rude receptionist, housekeeping staff need to change or get some real training (it’s not normal nor acceptable that every other day for 6 days they do not replace nor clean the used glasses and cups) and by the way The measly “privilege” of adding two bottles of water a day won’t break the bank for them, an Evian bottle costs only 0,50€ from the franprix nearby but No they choose to charge you a 7€ price for that bottle. This is a basic thing any 5 star hotel offers these days. I don’t think these people grasp what it is to be a 5* entity, you see the 5th star is given for attention to detail like no enforces smiling and bad mouthing any client. They think that if someone complains about their low quality service that person has issues, but No it’s never them. At any other hotel in this same area you will get a 300% more value for your money with staff who genuinely love their jobs, who lie to your face and have an attitude about it. The ones who “liked” this hotel are either Bots or individuals who have shockingly low standards. But the one to blame is the 5 star alliance. This hotel is a 3-4* at its best.