8/10 Good
Michael F.
Jul 30, 2024
Liked: Cleanliness
Beach getaway
Great location and views of the gulf!
Very unhappy with benchmark managing company’s communication and willingness to fix our internet issues. We stayed for 10 days and did not have internet the entire time. I messaged benchmark the first day and they never attempted to fix it and ultimately ended up just ignoring my messages the next 4 days. Initially they told me it was an area wide issue however every other unit had internet that I spoke with (made several friends). Very unprofessional and ended by telling me I should contact the internet provider directly. I had no idea who this even was and if did very unlikely they would have assisted me as a renter without any account information. Terrible service from managing group and as a owner of a rental property myself I would be very displeased with them treating my guest this way
Michael F.
Stayed 10 nights in Jul 2024