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Reviews of Hotel Nikko Osaka

4 out of 5
Hotel Nikko Osaka
1-3-3 Nishi-shinsaibashi, Chuo-ku, Osaka, Osaka-fu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1924 out of 2832 reviews" "
Rating 8 - Good. 652 out of 2832 reviews" "
Rating 6 - Okay. 143 out of 2832 reviews" "
Rating 4 - Poor. 55 out of 2832 reviews" "
Rating 2 - Terrible. 58 out of 2832 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC did not work. The room was 26c and humid. I asked about the ac and they gave us a fan. The last night they said they turned on the AC but it didn’t cool the room. Still at 26c
Stayed 3 nights in Mar 2024

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessible to Kyoto station and within a short walk, which made it easy to arrive via train and see the city. The hotel is nice, but I would say slightly on the dated side, but is well maintained and the staff very attentive. The hotel had a lot of guests that were part of tour companies traversing Japan so the occupancies were quite full on the nights we stayed there. Overall, I would recommend the hotel based on the value and accessibility to Kyoto station, and would stay there again in the future.
Stayed 1 night in Mar 2024

2/10 Terrible

Yun

Stayed 6 nights in Mar 2024

8/10 Good

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Miwako

Stayed 1 night in Mar 2024

10/10 Excellent

Jeong, Bethesda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were kind but it was difficult to communicate with English. Everything else was perfect though.
Stayed 5 nights in Mar 2024

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Hotel Nikki Osaka. The room was comfortable and the service from the hotel staff was excellent. Very friendly and welcoming. The hotel is located in a great location for shopping and sightseeing.
Stayed 3 nights in Mar 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

8/10 Good

Viola Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the spot perfect for shopping and go around. It’s right next to the station and across the street is the parco mall. Will definitely stay here again if I go to Osaka for a speedy shopping trip again.
Stayed 2 nights in Mar 2024

6/10 Okay

Jack

Liked: Staff & service, amenities
Extremely convenient property, probably best in Ōsaka in that aspect. Slight odor from the bathroom, but I never inquired so that’s on me as well. Otherwise good hotel.
Stayed 3 nights in Mar 2024

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby is great and updated but rooms are outdated needs remodeling.
Stayed 1 night in Mar 2024

10/10 Excellent

NANDAGOPALAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very helping nature. Good stay
Stayed 2 nights in Mar 2024

8/10 Good

Kin Ching Simon

Traveled with family
Liked: Amenities
Good location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean,stuffs are nice, very convenient. The hotel is right next to the train station, no need to go out to the street.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Ruben

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Can not adjust thermistat unless u get a primium room. The bed is hard. U are charge for laundry instead of providing us with a laundry machine. Laundry cost is expensive, 600¥ per t-shirt is the cheapest, per pants are like 1,000¥. Some can go up to 1,300¥. Normal laundry mat cost 1,000¥ for the whole load.
Stayed 9 nights in Mar 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy access to a subway station in the basement of the building. The room was clean, spacious, and had a nice view of the city, and the staff was kind and helpful as well!
Stayed 3 nights in Mar 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it so much, that I booked it again for next week. Convenient access to the Osaka metro, shopping, restaurants, nightlife and tourist attractions.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff was very friendly and it was easy process for me even though I only speak English. I would stay here again.
Stayed 3 nights in Mar 2024

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious rooms perfectly close to all shopping districts and attractions. Great area and lots to do

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the subway and lots of shopping and dining options within a 10 minute walk
Stayed 5 nights in Mar 2024

8/10 Good

Mara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and shop across the road from Daimaru & Parco dept stores also close to Dontobori. Conveniently above main Osaka metro connecting to other railways line good for public transport. We enjoyed our stay and would recommend even for family.
Stayed 3 nights in Mar 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All the shopping is within the area. Train station is across the street. Staff is super friendly and helpful. Able to store luggage. Room is nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent! The dinner buffet is probably the best I’ve had at a Nikko Hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

bhup

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and great staff!
Stayed 4 nights in Mar 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, access to restaurants and shopping. Clean and quiet. Hotel staff are very helpful and professional. Breakfast options were good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eng Chuah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and convenient, great services too.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you stay here you will not need to find any other hotel in that area. Lot's of staff, pleasant, eager to assist. Hotel is spotless, like new. Room was excellent with good city view. I'll be checking out other locations for Nikko hotels on future travel.
Stayed 8 nights in Feb 2024

10/10 Excellent

Maly

Stayed 1 night in Mar 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Olivier

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and convenient location to subway and train to get to and visit nearby sites. Very comfortable size room on the 30th floor with a view.
Stayed 3 nights in Feb 2024

10/10 Excellent

HEE YEUN LEE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Sheng, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The B1 level restaurant/food was perfect after a late night shopping. A bit Pricy but worthy. All brand name stores are just across the street. Get your wallet ready.
Stayed 2 nights in Feb 2024

10/10 Excellent

Allan, Hoboken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient —Right on top of a subway at Shinsaibashi and walkable to Dotonbori area for food, sights, things to do. Shopping and cafes within walking distance too but most places don’t open until 11am. Would stay in this area again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated and classy. The breakfast is amazing so highly recommend adding it to your stay. Service is exceptional.
Stayed 2 nights in Feb 2024

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 4 nights in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Jumpei

Stayed 4 nights in Feb 2024

10/10 Excellent

Roxanne

Traveled with partner
Very good
Stayed 2 nights in Feb 2024

8/10 Good

Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from staff to location was amazing
Stayed 3 nights in Feb 2024

8/10 Good

Ping

Stayed 4 nights in Feb 2024

10/10 Excellent

Steven

Stayed 2 nights in Feb 2024

8/10 Good

Tatsuya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Staff were very helpful and professional. Rooms are outdated with no USB connections and only a few western type power outlets.
Stayed 3 nights in Feb 2024

8/10 Good

Hitomi, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one room booked through my work situation at the hotel, once work was done though I was staying beyond that for personal time so I booked a second room for the extended stay. When it came time to check out of the first and into the second I was directed to leave my luggage and belongings in the first room and they would all be moved to my new room and be waiting for me when I finally made it to the second room. Not only did the staff move my belongings with care and consideration but they were placed in their own respective areas of the room. Costs hanging, suitcase on the luggage rack, carry on bags on the bench, hat on the table, even the items I had in the fridge were moved into the new fridge and organized. I have zero complaints about this hotel and everything it has to offer. From the bedroom to the bathroom. Outstanding.
Stayed 3 nights in Jan 2024

10/10 Excellent

ARLITA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jan 2024