10/10 Excellent
Julie
Traveled with family
Apr 18, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I researched many hotels in the DC area. This hotel had many excellent reviews. It met our expectations to the fullest. We were a family of 4 (2 teens). We were a bit reluctant when we found our room was located right next to an elevator, however, it was a great location. I think it ended up being a corner room (we reserved a double queen room). It was so spacious for us and extremely clean. The bathroom could use some fixing (faucet leaked out sides and shower could use a watergaurd on the floor) but I am not going to lower my 5 star rating because of it. I didn't realize Hyatt's housekeeping policy is you need to request your room to be made up daily. I also won't lower the rating for that. I booked our stay with complimentary breakfast and it was phenomenal every morning. So clean and quiet with a huge variety of food offerings. The staff at breakfast was phenomenal as well and always greeting us with smiles daily. The location is perfect with so many great take out or eat in options (highly recommend Wise Guys Pizza and Taco Rock) as well as the convenience of a Target directly across the street. The metro station was a 2-minute walk down the street. Highly recommend this hotel and we will definitely be back.
Julie
Stayed 3 nights in Apr 2024