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Best Western Brentwood

Star Rating
2.5 out of 5
Photo gallery

Reviews

4.0 / 5Good
562 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    CoolSprings Galleria
    9 min drive
  • Popular Location
    Nashville Zoo
    9 min drive
  • Popular Location
    Mall at Green Hills
    11 min drive
  • Airport
    Nashville, TN (BNA-Nashville Intl.)
    15 min drive

Book online or call:

03-6743-6572

Your dates need to occur after 2019-12-07. Try updating your dates to see prices for your trip.

    About this area

    Brentwood

    Best Western Brentwood is located in Brentwood. Johnny Cash Museum and Country Music Hall of Fame and Museum are cultural highlights, and travelers looking to shop may want to visit Nashville Broadway and CoolSprings Galleria. Looking to enjoy an event or a game? See what's going on at Bridgestone Arena or Nashville Municipal Auditorium. Our guests appreciate the hotel's central location.

    Visit our Brentwood travel guide

    What's nearby

    • Popular Location
      CoolSprings Galleria - 9 min drive
    • Popular Location
      Nashville Zoo - 9 min drive
    • Popular Location
      Mall at Green Hills - 11 min drive
    • Popular Location
      Belmont University - 12 min drive
    • Popular Location
      Belle Meade Plantation - 15 min drive

    Getting around

    • Nashville Riverfront Station - 14 min drive
    • Nashville, TN (BNA-Nashville Intl.) - 15 min drive

    About this property

    Best Western Brentwood

    Along with a fitness center, this smoke-free hotel has a business center and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, express check-in, and express check-out are onsite. All 46 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include free newspapers, free long-distance calls, and free local calls.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Limited parking spaces

    Food and drink

    • Free full breakfast

    Things to do

    • Fitness center

    Family friendly

    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage

    Languages spoken

    • English

    Business services

    • Business center
    • Computer station

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Climate control (heating)
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower

    Entertainment

    • Cable channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Free local calls
    • Free long-distance calls
    • Free newspapers
    • Iron/ironing board
    • Phone

    Frequently asked questions

    5 - Excellent
    213
    4 - Good
    210
    3 - Okay
    81
    2 - Mediocre
    31
    1 - Poor
    27
    4.2
    Cleanliness
    4.2
    Service and Staff
    3.5
    Amenities
    3.9
    Property condition

    3/5

    • Liked: Cleanliness, room comfort
    • Disliked: Property conditions & facilities

    Both rooms had the toilets break. One would not flush, one had an issue with continuous running and not filling. The gentleman working the breakfast bar did not speak English and it was hard to get juice or pancake batter refilled

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I was remarkably surprised at the cleanliness and quietness of the room and facility being that it was so close to the major freeway. Will stay again!

    Stayed 3 nights in Nov 2019

    1/5

    • Disliked: Amenities, property conditions & facilities

    Property under renovation. Door to room didn’t stay shut and locks didn’t work on patio door, no kitchenette in a suite as advertised. Felt very unsafe. Checked out 10 minutes after checking in.

    Stayed 2 nights in Nov 2019

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Too much construction, no warnings given

    Had I been informed the property was under renovations or that I’d be staying in an unfinished room, I wouldn’t complain because I chose that. But I wasn’t told that! So I feel ripped off. We stayed in a partially finished room with a broken TV, minimal hot water, and had to park at the other end of the property because our parking area was covered in dumpsters and building materials. The hot water ran out mid shower for my two kids, who were stuck rinsing off in cold water which is miserable at 11pm at night when it’s 28 degrees outside and the room is taking forever to heat up! The front desk lady was rude when I inquired where to park. When I checked out I gave them a list of things wrong with our stay and was told “I’ll tell the manager”. I had called Best Western customer service the night we checked in and requested to check out and get a refund... they transferred me to their closed customer service office. So we stayed but will never be back, and most likely never choose Best Western again.

    Stayed 1 night in Nov 2019

    1/5

    • Disliked: Cleanliness, property conditions & facilities

    Construction til 7 at night banging on our walls. Very little paring due to all the trailers and Sheetrock and construction vehicles every where. Room not serviced til 5 in the afternoon. Not very convenient to downtown. We were completely fooled by the pictures on the website

    Stayed 5 nights in Nov 2019

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