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21c Museum Hotel Nashville

Photo gallery for 21c Museum Hotel Nashville

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Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of 21c Museum Hotel Nashville

UNESCO Sustainable Property

21c Museum Hotel Nashville

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
37201, TN, Nashville, 221 2nd Avenue North

Explore the area

  • AirportNashville, TN (BNA-Nashville Intl.)10 min drive

Choose dates to view prices

About this area

Nashville

Located in Nashville, 21c Museum Hotel Nashville is in the city center and near the boardwalk. Tennessee Performing Arts Center and Schermerhorn Symphony Center are cultural highlights, or if an activity is on the agenda, check out Ascend Amphitheater. Looking to enjoy an event or a game? See what's going on at Nissan Stadium or Bridgestone Arena. Guests appreciate the hotel's central location.

Getting around

  • Nashville Riverfront Station - 7 min walk
  • Nashville International Airport (BNA) - 10 min drive

About this property

21c Museum Hotel Nashville

Eco-friendly Nashville hotel in Downtown Nashville, walk to Ryman Auditorium
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. All 124 rooms offer free WiFi and free wired Internet, plus room service and TVs with cable channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.
21c Museum Hotel Nashville offers 124 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, and Swedish massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping
  • Spa services
  • Yoga classes

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Up to 50 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

21c Museum Nashville
21c Museum Hotel Nashville MGallery
21c Museum Nashville MGallery
Hotel 21c Museum Hotel Nashville - MGallery Nashville
Nashville 21c Museum Hotel Nashville - MGallery Hotel
Hotel 21c Museum Hotel Nashville - MGallery
21c Museum Hotel Nashville - MGallery Nashville
21c Museum Hotel Nashville
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Nashville Mgallery
21c Museum Nashville Nashville
21c Museum Hotel Nashville Hotel
21c Museum Hotel Nashville MGallery
21c Museum Hotel Nashville Nashville
21c Museum Hotel Nashville Hotel Nashville

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 563 out of 753 reviews
5 - Excellent 75%
Rating 4 - Good. 131 out of 753 reviews
4 - Good 17%
Rating 3 - Okay. 40 out of 753 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 753 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 753 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general this is a nice hotel to stay at. I don't know if the hotel has experienced staffing challenges due to Covid but they seem a bit understaffed. If you want any service for the room you need to request it. This is a bit odd in that the garbage cans are tiny and need to be emptied. The glassware for the Nespresso machine needs to be replaced daily if you want to make the coffee as the paper cups don't fit with the machine. I'm fine with reusing towels and not changing the linens but at a minimum it seems they should have some minimal service for the rooms without having to request it. The Valet service is stretched thin during peak times. Linen carts remained in the hallways overnight. Garbage cans and glassware remained in the hallways. In general it felt like some of the staff was pretty green in terms of customer service and general operations. It is a great location and I would say there are staff that try hard to make you feel welcome but I wouldn't expect 4/5 star service with the current operations.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is definitely unique, staff is amazing
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I would have liked a microwave and fridge in the room.
Stayed 3 nights in Jul 2021

4/5 Good

Stayed 3 nights in Feb 2021