Terrace/patio

Reviews of Lighthouse Lodge And Cottages

3 out of 5
Lighthouse Lodge And Cottages
1150 Lighthouse Ave, Pacific Grove, CA

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1127 reviews" "
Rating 8 - Good. 313 out of 1127 reviews" "
Rating 6 - Okay. 171 out of 1127 reviews" "
Rating 4 - Poor. 109 out of 1127 reviews" "
Rating 2 - Terrible. 79 out of 1127 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had read some less than stellar reviews but gave it a shot anyway and stayed in the cottages. It was entirely an excellent stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
The room was gorgeous! The staff was so friendly and kind making sure my daughter in a wheelchair was comfortable and had easy access.
Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 17, 2024
Hello Roberta, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Hristo

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good!
Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 17, 2024
Hello Hristo, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

MIKHAIL

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location. Walk distance to the shore. Good choice made to order breakfast. Good service.Rooms need upgrades.
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 17, 2024
Hello Mikhail, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Rashella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Mar 16, 2024
Hello Rashella, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

2/10 Terrible

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Power went out so we had to cut our trip short...
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Mar 16, 2024
Hello John, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 16, 2024
Hello Heather, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations, quiet and walking distance to the beach!
Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 16, 2024
Hello Krstin, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Antonio

Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 16, 2024
Hello Antonio, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
The facility was clean and comfortable, staff was friendly and helpful. It was advertised as a breakfast being served every morning. It ended up consisting of a muffin, granola bar, apple and a small.bottle of apple juice. It was rather disappointing. We were looking forward to using the spa, however it was out of service. On another note, it was in close walking distance to the beach.
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 12, 2024
Hello Christopher, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Linnssy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 13, 2024
Hello Linnssy, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a getaway. Close to the ocean and just a nice quiet location. Best to Uber to go dining that way there are no worries about parking in town. We highly recommend it and the staff is friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 12, 2024
Hello Daniel, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Antonieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was about 15 minute walk to the beach and near 2 great restaurants. They just need to clarify on the website that it is continental breakfast. Other then that it was worth the money.
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 12, 2024
Hello Antonieta, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Jay

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable, meaning too hard. Also, my understanding was that I would get a cooked breakfast, not a bagged one with a muffin. That was totally misleading. Could use some fresh paint. Location was great however.
Stayed 4 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 10, 2024
Hello Jay, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint place to stay. Breakfast was good! Friendly staff! They helped us out with needing an extra pillow and blankets. The cottages are super cute. Nice little fire pits. We will stay here again!!
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 10, 2024
Hello Elizabeth, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy parking and quiet
Stayed 2 nights in Mar 2024
Response from Lex Ashley Ashley Assistant General Manager on Mar 8, 2024
Hello Mark, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Ivan

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except their pets policy. They position hotel as pets friendly but require to take pets with you every time you leave the room. It's sounds like the nonsense which I've never seen in any other pets friendly hotel. What is the point of naming yourself "pets friendly" if guests cannot let their pets to rest in the room alone. If you leave your pet alone they want to charge $250 fee.
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 8, 2024
Hello Ivan, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Arnaud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, quiet, confortable rooms. Friendly staff. Wifi was so slow as to be essentially useless. Breakfast was disappointing: in a bag to eat in your room, industrial muffin in a sealed enveloppe, granola bar...
Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 8, 2024
Hello Arnaud, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Birgit

Traveled with family
Liked: Cleanliness
We had a nice stay! Thank you 🙏
Stayed 3 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Mar 7, 2024
Hello Birgit, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little Hotel/Motel. Located by scenic beaches, quiet and beautiful.
Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 6, 2024
Hello Brian, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. The staff was friendly. The breakfast was delicious and the lady who served was wonderful. Awesome place!
Stayed 4 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Mar 5, 2024
Hello Glenda, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the cottage section of this hotel. The breakfast was wonderful.
Stayed 1 night in Feb 2024
Response from Lex Ashley Assistant General Manager on Mar 4, 2024
Hello David, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Antoinette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice and comfortable! We loved our room with the fireplace and the bathroom had the perfect shower with a skylight. Definitely would book another visit again.
Stayed 2 nights in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 4, 2024
Hello Antoinette, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lex Ashley Assistant General Manager on Mar 5, 2024
Hello Amber, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Patricia, Roseville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I find it appalling that daily room cleaning wasn’t even an option here. Lovely place but we will not be back
Stayed 3 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 29, 2024
Hello Patricia, Thank you for your review. I am sorry your stay was so negative. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 25, 2024
Hello Deepak, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Guy

Traveled with partner
Excellent quiet location
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 23, 2024
Hello Guy, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Jaselle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very cozy and accommodating for pets!
Stayed 1 night in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 21, 2024
Hello Jaselle, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a beautiful natural setting in Monterey Bay
Response from Lex Ashley Assistant General Manager on Feb 21, 2024
Hello Janet, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 21, 2024
Hello Jennifer, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 21, 2024
Hello John, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

2/10 Terrible

Mia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
BUG IN BED . I would not recommend this hotel & the pictures look different from the property. At checkin we got put in a room with some clothes still left in the closet. The front lady moved us to a new room & after a few hours laying on the bed a MILIPEDE crawled on my boyfriend. We immediately left and were relieved bc the furniture in the room was worn down anyway. Still working with expedia to get a refund seems like the hotel isn’t trying to take responsibility since it’s been 2 days and they can’t be reached yet.
Response from Lex Ashley Assistant General Manager on Feb 18, 2024
Hello Mia, Thank you for your review. I am sorry your stay was negative. I am sorry you were not yet refunded. The Expedia virtual card was refunded at 12:30am on 2-14-24 by the night auditor when you demanded to leave. Please contact Expedia as they have your money. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Quan-Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 20, 2024
Hello Quan-Richard, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Casey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Jr Cottage, and it was wonderful. Very large clean room with a fireplace and jacuzzi tub. Staff was friendly. Views of a lighthouse and cemetery (which I thought was awesome). We will definitely book here again.
Stayed 3 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 15, 2024
Hello Casey, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the beach and town
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 15, 2024
Hello Ed, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast! Friendly staff! Very clean!
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 13, 2024
Hello Charles, Thank you for your review. I am sorry your stay was so negative. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Comfortable beds. Fireplace really adds to the room.
Stayed 1 night in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 13, 2024
Hello Sheryl, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

gerry

Traveled with partner
Poor. Continenntal breakfast Lo
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 13, 2024
Hello gerry,Thank you for your review. I am sorry your stay was so negative.Best Regards,Lex AshleyAssistant General Manager

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lighthouse had to cancel our reservation due to rain power outages. Immediately called us before we left our place, lined up another reservation at Hotel Pacific in downtown Monterey for same price, etc. which was great! The room at Hotel Pacific was comfortable & excellent. Nice complimentary breakfast also.
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 10, 2024
Hello Edward, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

Lilia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Its OK
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 10, 2024
Hello Lilla, Thank you for your review. I am sorry your stay was so negative. Best Regards,Lex Ashley Assistant General Manager

4/10 Poor

Vanesa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not like the pictures
Stayed 1 night in Dec 2023
Response from Lex Ashley Assistant General Manager on Feb 10, 2024
Hello Vanessa, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

4/10 Poor

Eric

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was ready 45 min late of check in time. Hot tub didn’t work. Pillows on the bed could barely be called pillows. Power on one side of the bed only. Rooms that are long overdue for a touch up. Individually these could all be no big deal but in total it’s a drag. For the price I will not be back.
Stayed 1 night in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 10, 2024
Hello Eric, Thank you for your review. I am sorry your stay was so negative.Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Esteban

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful white cottage right by the sea
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 10, 2024
Hello Esteban, Thank you for your review.Best Regards,Lex AshleyAssistant General Manager

10/10 Excellent

Camille, ROCKLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 10, 2024
Hello Camille, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy staying
Stayed 2 nights in Feb 2024
Response from Lex Ashley Assistant General Manager on Feb 4, 2024
Hello Leonard, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely return, loved our room
Stayed 3 nights in Dec 2023
Response from Lex Ashley Assistant General Manager on Feb 3, 2024
Hello Johnny, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 Okay

kurt

Traveled with partner
I was under the impression I was getting a cottage room.when I got there I was down graded to a motel room . The lamp
Stayed 1 night in Jan 2024
Response from Lex Ashley Assistant General Manager on Feb 2, 2024
Hello kurt, Thank you for your review. I am sorry your stay was so negative. You booked a lodge queen our smallest most standrard room. You were given an upgrade to a lodge king at check in. Best Regards,Lex Ashley Assistant General Manager

2/10 Terrible

Melanie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed downstairs and could hear every step from above including a big dog running around. We left right away and at least got a refund. It boggles my mind that anyone would be expected to stay in a room with that much noise above.
Stayed 2 nights in Jan 2024
Response from Lex Ashley Assistant General Manager on Jan 30, 2024
Hello Melanie, Thank you for your review. You were told prior to arrival there would be someone above your room. I'm glad the manager took the decision to refund you as we could not accommodate your needs. Best Regards,Lex AshleyAssistant General Manager

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lex Ashley Assistant General Manager on Jan 30, 2024
Hello Lauren, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 Excellent

Debora

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2024
Response from Lex Ashley Assistant General Manager on Jan 30, 2024
Hello Debora, Thank you for your review.Best Regards,Lex AshleyAssistant General Manager