Neptune Paradise Beach Resort & Spa
4.0 star property

Beachfront resort with calming spa services

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Neptune Paradise Beach Resort & Spa

Photo gallery for Neptune Paradise Beach Resort & Spa

On the beach, white sand, beach umbrellas, beach towels
Property grounds
In-room safe, desk, free cribs/infant beds, free WiFi
4 restaurants, lunch, dinner served; international cuisine
Lobby

Overview of Neptune Paradise Beach Resort & Spa

8.4

Very Good

Popular amenities

  • All inclusive
  • Restaurant
  • Bar
  • Pool
  • Breakfast included
  • Spa
The price is ¥27,087
Price available on 2024/4/13

Check out the area

80400, Diani Beach, Diani Beach Road, Diani Beach, Galu Kinondo
  • Popular LocationDiani - Chale Marine National Park and Reserve1 min walk
  • Popular LocationDiani Beach4 min walk
  • Popular LocationGalu Kinondo8 min walk
  • AirportMombasa (MBA-Moi Intl.)92 min drive
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Room options

Superior Room

cleanliness

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
  • 27 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Room, Oceanfront

cleanliness

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
  • 27 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Room, Garden Area

cleanliness

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Diani Beach

Located on the beach, Neptune Paradise Beach Resort & Spa is in Galu Beach, a neighborhood in Diani Beach. The area's natural beauty can be seen at Diani Beach and Diani - Chale Marine National Park and Reserve. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Diani - Chale Marine National Park and Reserve - 1 min walk
  • Diani Beach - 4 min walk
  • Galu Kinondo - 8 min walk
  • Chale Beach - 33 min drive
  • Tiwi Beach - 39 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 93 min drive

Restaurants

  • Java House Diani - 10 min drive
  • Coast Dishes - 11 min drive
  • Havana Bar, Diani Beach - 8 min drive
  • Karibu Restaurant - 4 min drive
  • Fullmoon Night Club And Lounge - 7 min drive

About this property

Neptune Paradise Beach Resort & Spa

Upscale all-inclusive resort located in Galu Beach
Consider a stay at Neptune Paradise Beach Resort & Spa and take advantage of a free breakfast buffet, 2 poolside bars, and a terrace. This resort is a great place to bask in the sun with a white sand beach, scuba diving, and snorkeling. Indulge in a body scrub, a massage, and a facial at 5enses Sea Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and ocean views. Enjoy onsite activities like beach volleyball, archery, and windsurfing. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Luggage storage, a billiards/pool table, and beach towels
Room features
All 92 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • Balconies or patios, refrigerators, and free infant beds

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Deck Restaurant
  • Jungle Restaurant
  • Olive Kitchen
  • Peponi

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Beach Resort Paradise
Neptune Paradise Beach
Neptune Paradise Beach Resort All Inclusive Ukunda
Neptune Paradise Beach Ukunda
Neptune Paradise Resort
Neptune Paradise & Spa Diani
Neptune Paradise Beach Resort Spa
Neptune Paradise Beach Resort & Spa Resort
Neptune Paradise Beach Resort & Spa Diani Beach
Neptune Paradise Beach Resort Spa All Inclusive
Neptune Paradise Beach Resort & Spa Resort Diani Beach

Frequently asked questions

Does Neptune Paradise Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Neptune Paradise Beach Resort & Spa?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Neptune Paradise Beach Resort & Spa on Apr 13, 2024 start from ¥27,087, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptune Paradise Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Paradise Beach Resort & Spa?

Self parking is free at this property.

What time is check-in at Neptune Paradise Beach Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Neptune Paradise Beach Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Neptune Paradise Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Neptune Paradise Beach Resort & Spa?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions).

Where is Neptune Paradise Beach Resort & Spa located?

Nestled on the beach, this Galu Beach resort is within a 5-minute walk of Diani - Chale Marine National Park and Reserve and Diani Beach. Galu Kinondo and Kaya Kinondo Sacred Forest are also within 3 mi (5 km).

Neptune Paradise Beach Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 38 reviews" "
Rating 8 - Good. 16 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 3 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there. Ridiculous pre booking required for pizzeria including ordering food 24 hours in advance.
Stayed 8 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Mar 2019

10/10 Excellent

Hana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neptune Paradise holidays
Stunning beach, great location, spacious and very clean room, nice and friendly staff, just perfect holidays. I also did 2 days Safari in Tsavo East and day trip to Mombasa town and Haller Park where you can feed giraffes.Marco Polo agency is just accross the road.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diani beach is a gem
Amazing beach front ! white sands, clean and good food.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The setting is amazing. The hotel, itself, is okay. The food needs improvement as do the quality of the included drinks. The rooms are average. The staff is wonderful. Overall, I would recommend this place, but it's definitely not a 4 star place.
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous all-inclusive resort on pristine beach
Wonderful! Looking forward to staying at Neptune again.
Stayed 2 nights in Feb 2018

10/10 Excellent

Marf, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and Excellent Service
I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very pleasant. The range of activities available on site makes are fun and make the time fly by fast. I had a great time at the hotel and would definitely recommend it to all my friends and family. Thank you Staff of Neptune Hotel for making my holiday awesome.
Stayed 10 nights in Dec 2017

10/10 Excellent

lilu, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with beautiful grounds.
It was a very nice stay. Easy to get around and lots to do. We enjoyed the food and the whole ambience. I would definitely recommend.
Stayed 4 nights in Dec 2017