- Liked: Cleanliness, staff & service
Staff are accommodating but the property needs some upgrade like the elevator looks and sounds clunky and gym looks small and the airconditioner is dripping. Overall my stay is above aberage.
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Located in Pasay, Hotel Jen Manila by Shangri-La is in the entertainment district and near the airport. SM Mall of Asia and Robinson's Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Manila Ocean Park and Star City. Looking to enjoy an event or a game while in town? See what's happening at Smart Araneta Coliseum or Ninoy Aquino Stadium. Our guests love the hotel's location for the sightseeing.Visit our Pasay travel guide
The staff are all pleasing, courteous, and accommodating. The room was clean, but the property and the facilities are a bit old.