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Hotel Jen Manila by Shangri-La

Star Rating
4 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
1,058 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Cultural Center of the Philippines
    4 min walk
  • Popular Location
    Star City
    7 min walk
  • Popular Location
    Harrison Plaza
    7 min walk
  • Airport
    Manila (MNL-Ninoy Aquino Intl.)
    18 min drive

Book online or call:

03-6743-6572

Your dates need to occur after 2020-01-18. Try updating your dates to see prices for your trip.

    About this area

    Pasay

    Located in Pasay, Hotel Jen Manila by Shangri-La is in the entertainment district and near the airport. Fort Santiago and Manila Cathedral are notable landmarks, and travelers looking to shop may want to visit SM Mall of Asia and Robinson's Place. Manila Ocean Park and Star City are not to be missed. Our guests love the hotel's location for the sightseeing.

    Visit our Pasay travel guide
    Popular Location

    What's nearby

    • Cultural Center of the Philippines - 4 min walk
    • Manila Yacht Club - 6 min walk
    • Star City - 7 min walk
    • Harrison Plaza - 7 min walk
    • Philippine International Convention Center - 11 min walk

    Getting around

    • Manila Pasay Road Station - 5 min drive
    • Vito Cruz LRT Station - 12 min walk
    • Manila (MNL-Ninoy Aquino Intl.) - 19 min drive

    Restaurants

    • Latitude – Restaurant offering Asian cuisine. Serves breakfast and lunch daily. Kids' menu available.
    • Kitsho – Restaurant with a bar offering Japanese cuisine. Serves lunch and dinner daily.
    • Coffee.com – Café. Serves light fare daily.

    About this property

    Hotel Jen Manila by Shangri-La

    Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 309 individually furnished rooms provide free WiFi, free wired Internet, and 24-hour room service. Conveniences include refrigerators and electric kettles, and guests will appreciate thoughtful touches like bathrobes and slippers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Free valet parking
    Free nearby parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 750 for adults and PHP 375 for children
    2 restaurants and 1 coffee shop/café
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    Children's pool
    Fitness center
    Outdoor pool
    Shopping mall

    Family friendly

    Children's pool
    Dry cleaning service
    Laundry facilities
    Outdoor pool
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Banquet hall
    Elevator
    Front-desk safe
    Newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance

    Languages spoken

    English
    Filipino
    Japanese
    Malay

    Business services

    Computer station
    Meeting rooms
    Conference center

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Bidet
    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable channels
    TV

    Food and drink

    Electric kettle
    Free bottled water
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    In-room massage
    Individually furnished
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Slippers
    4.2

    Very Good

    5 - Excellent
    431
    4 - Good
    440
    3 - Okay
    129
    2 - Mediocre
    41
    1 - Poor
    17
    4.1
    Cleanliness
    4.3
    Service and Staff
    4.1
    Amenities
    3.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The service was impeccable, the staff was friendly and well trained, polite and professional. Loved their breakfast buffet .

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    it’s clean. Staff are helpful & friendly. It’s close to MOA, hotels & casinos

    Stayed 4 nights in Jan 2020

    2/5

    • Disliked: Cleanliness, property conditions & facilities

    Not clean and they would not refund us so we could go elsewhere as it was prepaid through Expedia - not at all as represented on website - they did move us to another room but this hotel is disappointing - we ended up moving to another hotel.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan 2020

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