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Reviews

3.9 / 5Good
396 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • Business Services

Map

What's nearby

  • Popular Location
    Avenida America
    16 min walk
  • Popular Location
    WiZink Center
    2 min drive
  • Popular Location
    El Retiro Park
    5 min drive
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    11 min drive

Book online or call:

03-6743-6572

Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area

    Madrid

    Located in Madrid's Ciudad Lineal neighborhood, Rafaelhoteles Ventas is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and travelers looking to shop may want to visit Gran Via Street and Paseo de la Castellana. Madrid Zoo Aquarium and Madrid Amusement Park are not to be missed. Our guests appreciate the hotel's convenience to public transportation: El Carmen Station is just steps away and Ventas Station is 7 minutes by foot.

    Popular Location

    What's nearby

    • Avenida America - 16 min walk
    • WiZink Center - 2 min drive
    • Thyssen-Bornemisza National Museum - 5 min drive
    • El Retiro Park - 5 min drive
    • Santiago Bernabeu Stadium - 7 min drive

    Getting around

    • El Carmen Station - 1 min walk
    • Madrid Recoletos Station - 4 min drive
    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 11 min drive

    About this property

    Rafaelhoteles Ventas

    A bar/lounge, self parking, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 111 soundproofed rooms provide free WiFi, free wired Internet, and room service. Guests will also find satellite TV, hair dryers, and safes.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Self parking: EUR 20.90 per night

    Food and drink

    Buffet breakfast available for a fee daily 7:30 AM–11 AM: EUR 14.3 per person
    1 bar
    Room service available

    Family friendly

    Dry cleaning service
    Laundry facilities
    Soundproofed rooms

    Conveniences

    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Reception hall
    Vending machine

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms
    Conference space (3315 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Wheelchair-accessible parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Heating

    Bathroom

    Bidet
    Free toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Satellite channels

    More

    Desk
    Phone
    Safe
    Soundproofing
    5 - Excellent
    105
    4 - Good
    197
    3 - Okay
    69
    2 - Mediocre
    14
    1 - Poor
    11
    4.2
    Cleanliness
    4.0
    Service and Staff
    4.0
    Amenities
    3.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Perfect stay

    Stayed 3 nights in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good

    It was pretty nice except for the last night we got a group of very noisy guest in the room next to ours which is 125 and the walls let all noise be heard. After talking to reception the told them to be quiet but it took them like 30 mitutes to start making noise again

    Stayed 5 nights in Dec 2019

    3/5

      This traveler didn’t leave comments with their review
      Stayed 3 nights in Nov 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      All good, but missing better wifi connection

      I sent few days un the hotel. Staff were all great and made things easy for me when checking un & out. The rooms feel old but they are big and comfortable. As for the Wifi It was very bad, at least from my room, i didn't try from the lobby. Improving the wifi would definitely be a must.

      Stayed 3 nights in Nov 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      On a 5 night overstay, one of the nights we were awoke around 8.15 am with construction work noises from what sounded like one of the next door rooms. When we reached the reception desk, a phone call was made, and the noise stopped completely, which leads us to believe that the situation was under the management's control, and therefore, could/should have been avoided.

      Stayed 6 nights in Nov 2019

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