Lobby

Reviews of Lisboa

5 out of 5
Lisboa
2-4, Avenida De Lisboa, 20, Macau, MFM

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 1000 reviews" "
Rating 8 - Good. 454 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

PAULA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gave us a free upgrade, much appreciated. just take notice that the international calls are paid!
Stayed 3 nights in Jan 2020

10/10 Excellent

KYOKO

Stayed 1 night in Jan 2020

10/10 Excellent

Alex woosik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Poh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch, no resort fees like ripoff vegas
The rooms were amazing , they were clean, spacious, though a tad outdated which did not bother me , just added some charm. Tv worked ok , the room one had connection issue. Recieved an upgrade though i think it was the same room i would of gotten anyways, checkin was super quick
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this hotel many times. This is one of my favorite hotels in the world and the place to stay when I visit Macau. Everything was, as usual, great
Stayed 1 night in Jan 2020

10/10 Excellent

Lai Kwan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Macao experience
The hotel is located in a great location. Their service is one of the best i have experienced. All the staffs are friendly and helpful. To my surprise, their service is as quick as lightning. We stayed for 5nights and we got a free upgrade. The hotel is convenient as their restaurant is open at 1.36am. It comes with free shuttle bus to airport. Will recommend to family and friends. Thumbs Up!
School of Free shuttle bus to airport
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price hotel charges for the location n facilities. Good food outlet. Very good Japanese restaurant which serves very fresh food at very reasonable price.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is very dated. If you are looking for a 5-star experience, I would not recommend this one. Location, on the other hand, is good for the "old" Macau. It is only 10 minutes walk from the Senado Square and 15-20 minutes from St Paul Ruin. To go to the Cotai Strip, walk over to the Wynn and catch one of their free shuttles to the Wynn Palace. Then catch one of the casino-loop free shuttles to other casinos.
Stayed 1 night in Dec 2019

8/10 Good

Winson

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A little old, but clean. Coincidently the floor we are staying was under renovation and it's noisy in the late morning. Other than that, everything was fine.
Stayed 4 nights in Dec 2019

10/10 Excellent

Mui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Elinie

Traveled with group
Stayed 1 night in Dec 2019

8/10 Good

Michael J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location, great staff service, free upgrade room, many thanks!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the people, love the staff. I wish there were seats available in the lobby so guest who are waiting have a place to rest. Other than that, the place was awesome
Stayed 1 night in Dec 2019

8/10 Good

yew mun

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

INCHANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Museum style hotel
it is the first casino
Stayed 3 nights in Dec 2019

6/10 Okay

ERN

Traveled with partner
Liked: Staff & service
Liked: close to city CENTER, check in And check out, staff Dislikes: airport shuttle to and from very limited, not a hotel for slot players, paid breakfast very limited, and I don’t understand the benefit of getting a room upgrade ( got the same room as what I booked)
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

CQ

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is great.
Stayed 1 night in Dec 2019

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Old style but great facilities
very good hotel in a great location.staff were quite good.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious ,Nice , room , good location walking distance to many neighbour hotel.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Andy

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable
Truly first class hotel. My wife and I super enjoy there. The service was amazing. It's one our favourite hotel now. A /A Demeritte
Stayed 2 nights in Nov 2019

8/10 Good

Low

Liked: Cleanliness, room comfort
We were upgraded to Deluxe Room with free minibar everyday. Lobby has no seats nor waiting area. Have to stand around while waiting for check-in. Hotel holds HKD1000 as deposit and upon check-out they cannot void your credit card charge slip but said that the hold balance will automatically be cancelled at the end of 1 month.
Stayed 2 nights in Nov 2019

10/10 Excellent

Ang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complimentary Room Upgrade by Lisboa Hotel
Made a last minute extension to stay for an extra night at a lower category room but was given the same room despite the price different, meaning was given room upgrade by the hotel throughout the entire length of stay at Lisboa Hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience at Lisboa Hotel but Bad at Casino
The hotel staffs are generally very proficient with the service rendered but for the other suited gentlemen whom i believed is from the Casino department donning very professionally of management level behaves less welcoming when i just stepped into the West entrance of ground floor and missed the lobby situated above the grand arc stairway leading to next level where it's situated. When i walked around following the signs and still unable to locate the front office, went down escalator and saw 2 suited gentlemen and asked for help, but was being very poorly reverted in a bad tone stating "THIS IS THE LOBBY" in a very challenging tone!!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean room, breakfast spread was good. staff are helpful and friendly.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Located right in the middle of the city.
Stayed 1 night in Nov 2019

8/10 Good

man vai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredibly opulent and beautiful! The staff was very helpful and spoke enough english for any request that I had during the stay. It is in a great area in Macau, next to the Grand Lisboa and near many attractions in the older part of Macau.
Stayed 2 nights in Nov 2019

10/10 Excellent

Alson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto stay!
It was an amazing stay and comfortable. I would come back and stay again at this hotel for the next visit.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Kelvin, HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel with high end finishes. However, the shower provisions are at such high technology that we took time to learn for how to use.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location location bit tatty staff ok needs a bar
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked everything on this hotel especially the staff, they will do everything for you
Stayed 3 nights in Nov 2019

10/10 Excellent

ARACELI, HONG KONG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and me like more the place, its convenience to us to find restaurant and other kind of foods😍
Stayed 2 nights in Nov 2019

10/10 Excellent

Soo, Beijing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for Macau tour, very kind staff and hotel service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though it is an old hotel in style, the location and room were extremely good. We ere surprised with the room provided.
Stayed 1 night in Oct 2019

10/10 Excellent

Edward, Queens, NY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right in the busy and shopping area in Mauca, the Casino is right in the hotel ! The staffers are very nice and helpful! The only thing i didn't like is the room decoration, little bit too old !
Stayed 2 nights in Oct 2019

8/10 Good

Guek Hiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019