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Thistle Kensington Gardens

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Very Good
2,227 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Kensington Gardens
    1 min walk
  • Popular Location
    Kensington Palace
    10 min walk
  • Popular Location
    Royal Albert Hall
    16 min walk
  • Airport
    London (LHR-Heathrow)
    33 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Standard Double Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Double Room, 1 Double Bed

    Room Amenities

    • Park view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Double Room, 1 King Bed

    Room Amenities

    • Park view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

London

In the city center, Thistle Kensington Gardens is in London's London City Centre neighborhood, a walkable area with good shopping. Kensington Palace and Royal Albert Hall are cultural highlights, and some of the area's popular attractions include BT Tower and ZSL London Zoo. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or Stamford Bridge Stadium. Our guests appreciate the hotel's central and quiet location.

What's nearby

  • Popular Location
    Kensington Gardens - 1 min walk
  • Popular Location
    Hyde Park - 9 min walk
  • Popular Location
    Kensington Palace - 10 min walk
  • Popular Location
    Royal Albert Hall - 16 min walk
  • Popular Location
    Imperial College London - 20 min walk

Getting around

  • Queensway Underground Station - 3 min walk
  • London Paddington Station - 11 min walk
  • London (LHR-Heathrow) - 33 min drive

Restaurants

  • The Brasserie – Garden-view brasserie with a bar offering international cuisine. Serves breakfast, lunch, and dinner.

About this property

Thistle Kensington Gardens

A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. All 175 rooms offer free WiFi, 24-hour room service, and LED TVs. Guests will also find coffee makers, hair dryers, and safes.

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15 per person (approximately)
  • Self parking fee: GBP 24.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Kensington Gardens Thistle
  • Kensington Thistle
  • Kensington Thistle Gardens
  • Thistle Gardens
  • Thistle Gardens Kensington
  • Thistle Kensington
  • Thistle Kensington Gardens
  • Thistle Kensington Gardens Hotel
  • Thistle Kensington Gardens Hotel London
  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens London, England
  • Thistle Kensington Gardens Hotel
  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens Hotel London

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 24.00 per day
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Italian
  • Lithuanian
  • Polish
  • Romanian
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch LED TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

  • The Brasserie – Garden-view brasserie with a bar offering international cuisine. Serves breakfast, lunch, and dinner.
4.0

Very Good

5 - Excellent
700
4 - Good
1,075
3 - Okay
332
2 - Mediocre
83
1 - Poor
37
4.2
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.9
Property condition

3/5

The room was so small that you can not walk in front of the bed... you will have to walk sideways.

Stayed 1 night in Oct 2019

4/5 Good

Good location. Food basic. Room was so small had to put suitcase on floor.

Stayed 4 nights in Oct 2019

2/5

We arrived and were held up by an IT issue at check-in. Not a big concern, if it were the only one. The elevator did not seem to work easily for anyone, including us as we try to make our way from the second floor reception to our room. The standard room was So small that we had no idea where to put a second suitcase… And the suitcases were both carry-on size! There was an on identified substance on the bedspread and a large strip of the artificial wood on the faux desk. I brought my concerns and the photos to the attention of the reception and to their credit, they upgraded us to a room with a view of the park, which we moved into arriving home from the theater. When we got into bed discovered that there was no top sheet on the bed. We called down and were told that someone would look into it after we explained what a top sheet was. We needed to call in another 20 minutes to ask and shortly after someone knocked on the door and handed the sheet to us. So we made our bed. I have no illusions that the size of a standard room in London would be or should be palatial; however, at the posted rack rate beside the check-in desk, I would expect better service than the expectation that we make our own bed. Perhaps It was determined that they had helped us as much as they could and that any request following that Would be at Best tolerated. In fact at check out, the same manager asked me no questions or offered no words of appreciation for our business.

Stayed 3 nights in Oct 2019

3/5

I’m so conflicted by this hotel. It’s in a great neighborhood, the bed was comfy, and the bathroom was new and shower warm. But we were there for four nights, and the coffee mugs were NEVER changed out (despite us asking), the room was TINY - couldn’t even wheel the suitcase around the bed, and there were no drawers for storage. There was no counter space for even a makeup bag in the bathroom, we got attitude from the front desk for requesting fresh bath towels daily, and despite it being half empty, they couldn’t move us to a room overlooking the park (the woman at the front desk explained this was the “Expedia room”). Also, we arrived early (11 am ish) and the couple in front of us and then infuriatingly behind us got to check into their rooms early. Our host just said no come back after 2. Which while I understood, if you’re landing after a transatlantic flight and some people check in but not you it’s a big eye roll. But it is in a great area.

Stayed 4 nights in Oct 2019

3/5

Location was great near the tube and Paddington station. First room was decent size, but the shower was leaking and got half the room wet on our first night there. The room we were moved to was a downgrade: smaller and different bathroom and no storage. Staff was very nice and helpful.

Stayed 6 nights in Oct 2019

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