Shangri-La The Shard, London
5.0 star property

Luxury riverwalk hotel, walk to Borough Market

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Shangri-La The Shard, London

Photo gallery for Shangri-La The Shard, London

Indoor pool
Exterior
Deluxe Room, 1 King Bed, City View | View from room
Breakfast, lunch, dinner served; Asian cuisine
Meeting facility

Overview of Shangri-La The Shard, London

VIP Access
9.4

Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Free WiFi
  • Pet friendly
  • Air conditioning
The price is ¥103,426
Price available on 2024/4/2

Explore the area

SE1 9QU, England, London, 31 St Thomas Street
  • Popular LocationBar 311 min walk
  • Popular LocationGŎNG Bar1 min walk
  • Popular LocationThe Shard1 min walk
  • Popular LocationCaffè Nero1 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Suite (Shangri-La)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 232 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Westminster)

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 124 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (London)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
  • 117 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Southwark)

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Twin Beds, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Shard Room King

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Iconic City View Room - 1 King

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, City View (Iconic)

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Twin Beds (Shard)

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Shard Suite

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Iconic Shard Suite

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Shard Room - 1 King

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Frette Italian linens
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

London

Shangri-La The Shard, London is located in London City Centre, a neighborhood in London, and is near the airport and on the riverwalk. HMS Belfast and Globe Theatre are cultural highlights, and some of the area's notable landmarks include London Bridge and Tower of London. Looking to enjoy an event or a game while in town? See what's going on at O2 Arena. Spend some time exploring the area's activities, including Segway tours.

What's nearby

  • Borough Market - 2 min walk
  • Tower of London - 17 min walk
  • London Bridge - 20 min walk
  • St. Paul's Cathedral - 4 min drive
  • Big Ben - 6 min drive

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • Leon - 3 min walk
  • Pret a Manger - 2 min walk
  • The Telephone Exchange - 2 min walk
  • Pret a Manger - 3 min walk
  • Costa Coffee - 2 min walk

About this property

Shangri-La The Shard, London

Luxury hotel near Tower of London
Located close to Borough Market and London Bridge, Shangri-La The Shard, London provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Treat yourself to a massage or other spa services. The onsite Asian cuisine restaurant, TING, features light fare. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A front-desk safe, smoke-free premises, and 3 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 202 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Highchairs, childcare services, and cribs/infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and separate tubs/showers
  • 40-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 55 per night)
  • Valet parking on site (GBP 55 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar 31
  • GONG
  • Sky Lounge
  • TING

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • Highchair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,335 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 40-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night
Cribs (infant beds) are available for GBP 75.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 45 for adults and GBP 22.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self parking fee: GBP 55.00 per night
  • Valet parking fee: GBP 55.00 per night
  • Pet fee: GBP 75 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 75.0 per night
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

Does Shangri-La The Shard, London have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–6:00 PM.

How much does it cost to stay at Shangri-La The Shard, London?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Shangri-La The Shard, London on Apr 2, 2024 start from ¥103,426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La The Shard, London pet-friendly?

Yes, Shangri-La The Shard, London allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of GBP 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Shangri-La The Shard, London?

Self parking is available for GBP 55.00 per night. Valet parking is available for GBP 55.00 per night.

What time is check-in at Shangri-La The Shard, London?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La The Shard, London?

Check-out is at 11:00 AM.

Does Shangri-La The Shard, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 160.00 per vehicle applies.

Where is Shangri-La The Shard, London located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market and HMS Belfast. Globe Theatre and Tate Modern are also within 15 minutes. London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1000 reviews" "
Rating 8 - Good. 119 out of 1000 reviews" "
Rating 6 - Okay. 42 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with fabulous staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with fabulous views of the city of London from all rooms. Also beautiful infinity swimming pool. Expensive but worth the price. However breakfast was also expensive but dreadful. The supposedly hot breakfast was stone cold served on cold plates and so not edible. The croissant was so hard it could not be cut. When asked if everything was alright on check out I fedback that the breakfast was inedible, the receptionist apologised but did not refund the cost. So advice is do not eat in the Ping restaurant at Shangri-La
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay with the family
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, rooms a bit dated but everything else is pretty much perfect!
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was outstanding
Stayed 3 nights in Dec 2023

8/10 Good

ARINZE

Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
From the moment we walked in everything went like clockwork. Our room was ready and I even got chocolates delivered to my room, free of charge, as it was my birthday. The city view, pool and breakfast were the highlights for me. We only didn't have an evening meal at the hotel as there are so many options near.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break
Great welcoming staff and an amazing hotel. What a view!
Stayed 1 night in Nov 2023