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Park Plaza London Waterloo

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
3,194 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Florence Nightingale Museum
    5 min walk
  • Popular Location
    Imperial War Museum
    6 min walk
  • Popular Location
    The Vaults
    7 min walk
  • Airport
    London (LCY-London City)
    21 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Superior Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Executive Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Executive Studio, 2 Twin Beds

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Superior King Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

London

In the city center, Park Plaza London Waterloo is in London's London City Centre neighborhood, an area with good airport proximity. Imperial War Museum and Southbank Centre are cultural highlights, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. Sea Life London Aquarium and Coca-Cola London Eye are not to be missed. Our guests appreciate the hotel's central and quiet location for the sightseeing. It's also convenient to public transportation: Lambeth North Underground Station is 6 minutes by foot.

What's nearby

  • Popular Location
    Florence Nightingale Museum - 5 min walk
  • Popular Location
    Imperial War Museum - 6 min walk
  • Popular Location
    The Vaults - 7 min walk
  • Popular Location
    Southbank Centre Book Market - 8 min walk
  • Popular Location
    Old Vic - 10 min walk

Getting around

  • Lambeth North Underground Station - 6 min walk
  • London Waterloo Station - 11 min walk
  • London (LCY-London City) - 21 min drive

About this property

Park Plaza London Waterloo

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 494 rooms provide free WiFi, 24-hour room service, and LED TVs. Other amenities available to guests include minibars, rainfall showerheads, and pillow menus.

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 19.50 for adults and GBP 19.50 for children (approximately)
  • Self parking fee: GBP 45.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Property is also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 45.00 per night

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 19.50 for adults and GBP 19.50 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch LED TV
  • Pay movies

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Nearby things to do

Activities

  • Theme parks
4.4

Excellent

5 - Excellent
1,847
4 - Good
1,004
3 - Okay
230
2 - Mediocre
81
1 - Poor
32
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 4 nights in Oct 2019

4/5 Good

Staff was nice. Clean room. Nice area. Close to train station.

Stayed 2 nights in Oct 2019

3/5

This traveler didn’t leave comments with their review
Stayed 3 nights in Oct 2019

2/5

I didn’t like the absolutely slow service that was offered, and the reckless room service. The housekeeping didn’t change the sheets for three days, and didn’t remove the dirty towels or used cutlery. The housekeeping managed to put new towels, and I had to complain to the duty manager so they would clean the room properly and spray it to smell better. The hotel in general is adapting a high tech environment, and its guest friendly. The stuff were absolutely nice and helpful.

Stayed 4 nights in Oct 2019

4/5 Good

Hotel was lovely. Location was slightly further from London eye than I hoped. Hotel restaurant was subpar. Service staff great from start to finish.

Stayed 2 nights in Oct 2019

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