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Hôtel Universel

3.5 star property
Comfortable hotel with full-service spa and fitness center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hôtel Universel

Photo gallery for Hôtel Universel

Indoor pool
Exterior
Executive Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Food court
Turkish bath, body treatments, Swedish massages, body wraps, body scrubs

Overview of Hôtel Universel

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

G8B3G4, QC, Alma, 1000, Boulevard des Cascades
  • Popular LocationAlma College8 min walk
  • Popular LocationParc de Falaise13 min walk
  • Popular LocationLac St Jean Beach30 min drive
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Room options

Executive Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Hydromassage showerhead
Private bathroom
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Sofa bed
Premium bedding
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Sofa bed
Premium bedding
Private bathroom
Shower/tub combination
  • Water view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Alma

Located in Alma, Hôtel Universel is near the airport and near the beach. While the natural beauty of Lac St Jean Beach and Fairy Hole Cavern Park can be enjoyed by anyone, those looking for an activity can check out Historic Village of Val-Jalbert. Traveling with kids? Don't miss Jardin Scullion. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing.

What's nearby

  • Alma College - 8 min walk
  • Parc de Falaise - 13 min walk
  • Ville d'Alma Spectacles - 3 min drive
  • L'Odyssee des Batisseurs - 6 min drive
  • Lac St Jean Beach - 30 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive

Restaurants

  • Resto Roberto - 16 min walk
  • Sushi Shop - 4 min drive
  • Tim Hortons - 3 min drive
  • Pacini Alma - 6 min walk
  • Subway - 3 min drive

About this property

Hôtel Universel

Family-friendly hotel near the airport
Located close to Lac St Jean Beach, Hôtel Universel provides a terrace, a playground, and an arcade/game room. Treat yourself to a body scrub, a body treatment, or a massage at the onsite spa. The onsite restaurant, Pacini, features Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • A front-desk safe, a vending machine, and smoke-free premises
Room features
All 71 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: CAD 14–22 for adults and CAD 9–15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacini

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 14–22 for adults, and CAD 9–15 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 2024-11-30, 008072

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Universel
Hotel Universel Alma
Universel Alma
Hôtel Universel Alma
Hôtel Universel
Hôtel Universel Alma
Hôtel Universel Hotel
Hôtel Universel Hotel Alma

Frequently asked questions

Does Hôtel Universel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Hôtel Universel?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Hôtel Universel on Mar 30, 2024 start from ¥14,715, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Universel?

Self parking is free at this property.

What time is check-in at Hôtel Universel?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hôtel Universel?

Check-out is at noon.

Where is Hôtel Universel located?

This family-friendly Alma hotel is located near the airport, 10.5 mi (17 km) from Lac St Jean Beach, and within 32 mi (52 km) of Jardin Scullion and Fairy Hole Cavern Park.

Hôtel Universel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 459 out of 817 reviews" "
Rating 8 - Good. 272 out of 817 reviews" "
Rating 6 - Okay. 61 out of 817 reviews" "
Rating 4 - Poor. 21 out of 817 reviews" "
Rating 2 - Terrible. 4 out of 817 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
The overall experience was outstanding. The restaurant was fantastic for both breakfast and dinner. Reasonably priced. Room was clean and had everything we needed.
Stayed 1 night in Feb 2024

4/10 Poor

Carlo

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I live in Canada and I am used to the cold winter conditions. The hotel was cold everywhere I went including the lobby and restaurant. The shower was just luke warm. The room was clean and service was ok.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable. Nice warm pool. Had a very relaxing stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of amenities. Nice pool area, really warm water in the pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Stayed 1 night in Sep 2023

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and everything is top notch. My only issue was the limited amount of English speaking staff !! We had issues in the restaurant both the evening we arrived as well as breakfast. There were no menu’s in English and no one there who could explain the French menu to us. We both ended up with meals that weren’t what we thought we were having at dinner and breakfast. I guess that is our problem for traveling to Quebec to vacation. It’s rarely an issue anywhere else in Quebec and we stayed at another Hotel Universal just south of the St Lawrence and English was commonly spoken.
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alma
Bien placé.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023