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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Executive Suite, 1 King Bed
Room with view
74 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Premier Suite, 1 King Bed (Selection)
Room with view
80 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, 2 Twin Beds
Room with view
39 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Premier Room, 2 Twin Beds
Room with view
42 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Executive Room, 2 Twin Beds
Room with view
39 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Room, 2 Twin Beds
Room with view
42 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
Room with view
37 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Suite, 2 Twin Beds
Room with view
74 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, 1 King Bed
Room with view
39 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premier Suite, 2 Twin Beds (Selection)
Room with view
80 square meters
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Premier Room, 1 King Bed
Room with view
42 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Executive Room, 1 King Bed
Room with view
39 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Room, 1 King Bed
Room with view
42 square meters
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, near Kuala Lumpur Convention Centre

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Laundry facilities

Location

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Kuala Lumpur Convention Centre and Petronas Twin Towers. Kuala Lumpur Tower and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station is 7 minutes by foot and Dang Wangi Station is 9 minutes.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 662 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars, and premium bedding.

Languages Spoken

  • English

Show all languages

Shangri-La Hotel - Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, 50250

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-La Hotel - Kuala Lumpur features an outdoor pool and a health club. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

15 meeting rooms are available. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Complimentary self parking is available on site.

Shangri-La Hotel - Kuala Lumpur has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Shopping center shuttle (surcharge)
  • Elevator/lift
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Porter/bellhop
  • Grocery/convenience store
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Steam room
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Health club
  • Babysitting or childcare (surcharge)
  • Limo or Town Car service available
  • Computer station
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 15
  • Terrace
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Train station pickup (surcharge)
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Shopping on site
  • Ballroom
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 662
  • Television in common areas
  • Number of floors - 28
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Malay
  • Japanese
  • Chinese
  • Arabic

Parking

Free self parking

Room Amenities

Shangri-La Hotel - Kuala Lumpur offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • Premium bedding
  • Slippers
  • Shower only

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Shangri-La Hotel - Kuala Lumpur has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Body treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time ends at 10 PM

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 116 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 400 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 98 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Kuala Lumpur Shangri-La
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
  • Kuala Lumpur Shangri-La
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur
  • Shangri La Kuala Lumpur

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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