No follow up for delay and complaint
check in delayed foe two hours, i waited till 5pm to get my room which is not acceptable. I sent email for complain but no feedback for two weeks time, it is really disappointing.
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3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a coffee shop/café. All 546 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Conveniences include sitting areas and electric kettles, and guests will appreciate thoughtful touches like espresso makers and pillow menus.