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Kobe Portopia Hotel

Star Rating
4.5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
1,284 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Kobe Convention Center
    1 min walk
  • Popular Location
    Kobe International Exhibition Hall
    2 min walk
  • Popular Location
    Port of Kobe
    15 min walk
  • Airport
    Osaka (KIX-Kansai Intl.)
    52 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Twin Room, Non Smoking (Main Building, 7-15F)

    Room Amenities

    • Sleeps 4
    • 2 Twin Beds
    More details
  • Triple Room, Non Smoking (Main Building, 7-15F)

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds and 1 Double Sofa Bed
    More details
  • Double Room, Non Smoking (Main Building, 20-23F)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Single Room, Non Smoking (Main Building, 7-15F)

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
  • Twin Room, Non Smoking (Main Building, 20-23F)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Triple Room, Non Smoking (Main Building, 20-23F)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Murphy Bed
    More details
  • Deluxe Double Room, Non Smoking (South Wing)

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Twin Room, Non Smoking (South Wing)

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Deluxe Triple Room, Non Smoking (South Wing)

    Room Amenities

    • Partial ocean view
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Murphy Bed
    More details
  • Deluxe Quadruple Room(South Wing, Twin Room with 2 extra beds), Non Smoking

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    • 2 Twin Beds and 2 Twin Murphy Beds
    More details
  • Executive Twin Room, Non Smoking (Free Access to Gym and Indoor Pool, Main Building, 25-28F)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Executive Double Room, Non Smoking (Free Access to Gym and Indoor Pool, Main Building, 25-28F)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

    Room Amenities

    • Sleeps 1
    • 2 Twin Beds
    More details
  • Executive Twin Room, NonSmoking (Free Access to Gym, Indoor Pool, Main Building, 25-28F, Single Use)

    Room Amenities

    • Ocean view
    • Sleeps 1
    • 2 Twin Beds
    More details
  • Economy Double Room, Non Smoking (Main Building, 7-15F)

    Room Amenities

    • Sleeps 2
    • 1 Large Twin Bed
    More details
  • Main Building Mid Century Floor Small Double, Non-Smoking

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Main Building Superior Floor, Semi Double Room, Non-smoking (1, 2 person)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 Large Twin Bed
    More details
  • Main Building, Superior Floor Twin Room, Non-smoking

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Main Building Superior Floor, Triple Room, Non-smoking

    Room Amenities

    • City view
    • Sleeps 3
    • 3 Twin Beds
    More details
  • Main Building Superior Floor, Double Room, Non-smoking

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Twin Room, Non Smoking (South Wing, Single Use)

    Room Amenities

    • Partial ocean view
    • Sleeps 1
    • 2 Twin Beds
    More details
  • Twin Room, Non Smoking (Main Building, 20-23F, Single Use)

    Room Amenities

    • Ocean view
    • Sleeps 1
    • 2 Twin Beds
    More details
  • Run of the House (Twin or Double Bed based on Availability)

    Room Amenities

    • Sleeps 2
    • 1 Twin Bed
    More details
  • Main Building 24F Premier Floor, Semi-Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Main Building 24F Premier Floor, Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • Main Building 24F Premier Floor, Triple Room

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds and 1 Twin Murphy Bed
    More details
  • Main Building 24F Premier Floor, Double Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Kobe

Located in Kobe, Kobe Portopia Hotel is in the city center and near the airport. Kobe Tower and Akashi Kaikyo Bridge are local landmarks, and some of the area's activities can be experienced at Port of Kobe and Rokkosan Ski Area. Traveling with kids? Consider Kidzania Koshien Theme Park and Kobe Animal Kingdom.

Popular Location

What's nearby

  • Kobe Convention Center - 1 min walk
  • Kobe International Exhibition Hall - 2 min walk
  • Port of Kobe - 15 min walk
  • Kobe Animal Kingdom - 3 min drive
  • Kobe Anpanman Children's Museum & Mall - 5 min drive

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Station - 11 min drive
  • Osaka (KIX-Kansai Intl.) - 64 min drive

Restaurants

  • Tajima – Steakhouse offering Japanese cuisine. Serves lunch and dinner daily.
  • Trente et Un – Restaurant offering French cuisine. Serves lunch and dinner.
  • Shukei En – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Sushiman – Sushi bar offering Japanese cuisine. Serves lunch and dinner daily.
  • Kobe Tamura – Restaurant offering Japanese cuisine. Serves lunch and dinner.

About this property

Kobe Portopia Hotel

Family-friendly Kobe hotel in Chuo Ward, near Port of Kobe
Along with 9 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite. All 744 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and TVs. Minibars, room service, and free newspapers are among the other amenities available to guests.
Kobe Portopia Hotel offers 744 air-conditioned accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.
This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.
Guests under 17 years old are not allowed in the fitness facility.
Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: JPY 800 per night
Valet parking (surcharge)
Electric car charging station
Parking height restrictions apply
Free area shuttle
Free roundtrip train station shuttle
Theme park shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2904-3146 for adults and JPY 968-1815 for children
9 restaurants and 2 coffee shops
2 bars/lounges
Room service available

Things to do

Fitness center
Full-service spa
Indoor pool
Outdoor pool
Outdoor tennis court
Sauna
Shopping
Tennis

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free area shuttle
Grocery/convenience store
Indoor pool
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Languages spoken

Chinese
English
Japanese

Business services

36 meeting rooms
Business center
Conference space

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Facials
Massage - hot stone
Massage - Thai
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning

Bathroom

Electronic bidet
Free toiletries
Hair dryer
Shower/tub combination

Entertainment

Cable/satellite channels
Pay movies
TV

Food and drink

Electric kettle
Free bottled water
Minibar
Refrigerator

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM - 1 AM

Check-out

Check-out before noon

Special check-in instructions

  • Check-in and check-out times vary by room type. Guests booking a Late Check-In 18:00/Early Check-Out 10:00 room type must check in at 6 PM. The check-in time is 3 PM for all other room types. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Children under 17 years old are not allowed in the sauna. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • As of April 1, 2020, the Club Lounge is open 7 AM-7:30 PM.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1210 per night.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2904 and JPY 3146 for adults, JPY 968 and JPY 1815 for children (approximately)
  • Self parking fee: JPY 800 per night
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: JPY 1210 per night
  • A facilities fee includes use of:

  • - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.
This property requires guests to wear a swim cap when using the swimming pool. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property prohibits the use of swim rings and kick-boards at the swimming pool. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hotel Portopia
  • Hotel Portopia Kobe
  • Kobe Portopia
  • Kobe Portopia Hotel
  • Portopia
  • Portopia Hotel
  • Portopia Hotel Kobe
  • Portopia Kobe
  • Portopia Kobe Hotel
  • Kobe Portopia Hotel Kobe
  • Kobe Portopia Hotel Hotel
  • Kobe Portopia Hotel Hotel Kobe
4.4

Excellent

5 - Excellent
683
4 - Good
455
3 - Okay
109
2 - Mediocre
24
1 - Poor
13
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

シングルの予約でしたが、部屋の空きがあるとのことでツインの広い部屋へ変更のサービスをしてくれました。部屋は暖房がかかっており、とても快適に過ごすことができました。

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Large room! Convenient to get to using port liner. There's also free shuttle service every 20 min from Sannomiya or Shin Kobe. Love the 24hours family mart below the hotel too! And it's a short walk to Ikea. Would definitely recommend to people visiting Kobe! Will stay again if I ever visit Kobe again.

Stayed 5 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It has a coveninent location and shuttle bus services to main railway stations. I wish it had shuttle bus service to Kobe airport

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For conference in area, this is great. Spacious rooms for area in high quality hotel (if not that is showing its age). Great variety of restaurants.

Stayed 5 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

They do have internet, but it's close to dial up speed unless you are in the lobby. They have a pool, but it cost $23 an hour to use. They also have gym, business center, etc, but they all cost something to use. The staff was wonderful, though they only have 2-3 fluent English speakers. BUT for the priced paid (not considering the amenities costs) it was close to what we would generally consider a high end hotel in the US.

Stayed 2 nights in Oct 2019

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