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Crowne Plaza ANA Kobe

Star Rating
5 out of 5

Information

Reviews

4.2 / 5Very Good
999 reviews

Amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Shin-Kobe Ropeway
    1 min walk
  • Popular Location
    Takenaka Carpentry Tools Museum
    6 min walk
  • Popular Location
    Nunobiki Falls
    3 min drive
  • Airport
    Osaka (KIX-Kansai Intl.)
    51 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Standard Room

    4.6/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Room, Smoking

    4/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Economy Room, 1 Double Bed, Smoking

    4.1/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Room, 2 Twin Beds, Non Smoking

    4/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Room, 1 Queen Bed, Non Smoking

    4.8/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 1 Double Bed, Non Smoking

    4.7/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Room, 1 King Bed, Non Smoking, City View

    4.4/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Twin Beds, Non Smoking

    4.5/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Business Room (Bed Type allocated at Check-In)

    4/5 guest room rating

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details

About this area

Kobe

Located in Kobe, Crowne Plaza ANA Kobe is in a shopping district and connected to a shopping center. Port of Kobe and Arima Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kobe Animal Kingdom and Kidzania Koshien Theme Park. Shin-Kobe Ropeway and Sorakuen Garden are also worth visiting. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Shin-Kobe Ropeway - 1 min walk
  • Popular Location
    Takenaka Carpentry Tools Museum - 6 min walk
  • Popular Location
    Nunobiki Falls - 3 min drive
  • Popular Location
    Kobe Oji Zoo - 4 min drive
  • Popular Location
    Nunobiki Herb Park - 11 min drive

Getting around

  • Shinkobe Station - 5 min walk
  • Kobe Kasuganomichi Station - 16 min walk
  • Osaka (KIX-Kansai Intl.) - 68 min drive

Restaurants

  • LEVEL 36 – Serves lunch and dinner.
  • Chinese Restaurant SUZHOU – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • KOBE NADAMAN – Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • TANKUMA KITAMISE – Restaurant offering Japanese cuisine. Serves breakfast, lunch, and dinner.
  • Teppanyaki KITANO – Restaurant offering Japanese cuisine. Serves lunch and dinner.

About this property

Crowne Plaza ANA Kobe

Luxury hotel connected to a shopping center in Kobe with 9 restaurants
Along with 9 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a coffee shop/café. All 593 rooms feature thoughtful touches like pillow menus and slippers, along with conveniences such as refrigerators and coffee makers. Free WiFi and 24-hour room service are standard, as are LCD TVs with satellite channels.
Crowne Plaza ANA Kobe offers 593 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.
This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
In addition to a full-service spa, Crowne Plaza ANA Kobe features an indoor pool and a sauna. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.
Event facilities measuring 20950 square feet (1946 square meters) include a conference center. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. Onsite parking is available (surcharge).
Crowne Plaza ANA Kobe has designated areas for smoking.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Angsana Spa has 8 treatment rooms. Services include Swedish massages, Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The spa is open daily.

Policies

Check-in

Check-in between 3 PM - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2000 and JPY 2800 per person (approximately)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • ANA Crowne Plaza Kobe
  • ANA Kobe
  • Crowne Plaza ANA Hotel Kobe
  • Crowne Plaza ANA Kobe
  • Crowne Plaza Kobe
  • Kobe ANA Crowne Plaza
  • Kobe Crowne Plaza
  • Ana Crowne Plaza Kobe Hotel Kobe
  • Crowne Plaza ANA Kobe Hotel
  • Crowne Plaza ANA Kobe Kobe
  • Crowne Plaza ANA Kobe Hotel
  • Crowne Plaza ANA Kobe Hotel Kobe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: JPY 1500 per night

Food and drink

  • Buffet breakfast available for a fee daily: JPY 2000-2800 per person
  • 9 restaurants and 1 coffee shop/café
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese

Business services

  • Meeting rooms
  • Conference center (20950 square feet of space)

Outdoors

  • Garden

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

  • Hiking/biking trails

Where to eat

  • LEVEL 36 – Serves lunch and dinner.
  • Chinese Restaurant SUZHOU – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • KOBE NADAMAN – Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • TANKUMA KITAMISE – Restaurant offering Japanese cuisine. Serves breakfast, lunch, and dinner.
  • Teppanyaki KITANO – Restaurant offering Japanese cuisine. Serves lunch and dinner.
4.2

Very Good

5 - Excellent
414
4 - Good
424
3 - Okay
108
2 - Mediocre
42
1 - Poor
11
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I will definitely include breakfast for my next visit. The Crown Plaza was a great place for me and my family especially that it is so accessible to the train station.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel, good staff and a great location to explore the area

Stayed 3 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, readiness to be of service, the daily buffet, opened for 3 meals. The room was very clean and maintained that way. The sheets and towels if good quality. The mattress and pillows, very comfortable. And my room, what a view!

Stayed 12 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service

The service was excellent. The hotel is connected to the Shin-kobe station. The Herb garden and rope way are located right behind the hotel. What an amazing garden. It is a very convenient location.

Stayed 2 nights in Aug 2019

2/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Bad First Impression

There was a mix up in the rooms and what I booked was not given to me. Hotel staff even tried to lie to get out of not giving me the room I paid for. Even though they eventually gave me the correct room, it took a lot of time and energy arguing to get the room I wanted which left a very very bad impression on me.

Stayed 1 night in Aug 2019

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