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Reviews

4.5 / 5Wonderful
897 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Shiroyama Observatory
    5 min walk
  • Popular Location
    Mt. Shiroyama
    6 min walk
  • Popular Location
    Xavier Church Shinseido
    19 min walk
  • Airport
    Kagoshima (KOJ)
    41 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Standard Twin Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 2
    • 1 Large Twin Bed and 1 Twin Bed
    More details
  • Twin Room, Non Smoking (Mt. Sakurajima View, No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • Executive Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Standard Double Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Double Room, Non Smoking (Mt. Sakurajima View, No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Family Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 4
    • 4 Twin Beds
    More details
  • Family Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 4 Twin Beds
    More details
  • Convertible Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 4
    • 4 Twin Beds
    More details
  • Convertible Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 4 Twin Beds
    More details
  • Superior Twin Room, Non Smoking (Sakurajima View, No Extra bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Moderate Twin Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 1 Large Twin Bed
    More details
  • Royal Suite, Mt. Sakurajima View (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Imperial Suite, Mt. Sakurajima View (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Single Room, Non Smoking (Single Use, No View, No Extra bed)

    Room Amenities

    • Sleeps 1
    • 1 Double Bed
    More details
  • Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 Large Twin Bed and 1 Double Bed
    More details

About this area

Kagoshima

Located in Kagoshima, Shiroyama Hotel Kagoshima is in the city center and near the boardwalk. Jigenryuhyohousho History Museum and Reimeikan Museum are cultural highlights, and some of the area's landmarks include Kagoshima Citizens' Culture Hall and Shiroyama Observatory. Senganen Garden and Amuran Ferris Wheel are also worth visiting.

Visit our Kagoshima travel guide
Popular Location

What's nearby

  • Shiroyama Observatory - 5 min walk
  • Mt. Shiroyama - 6 min walk
  • Xavier Church Shinseido - 19 min walk
  • Saigo Takamori Statue - 3 min drive
  • Kagoshima City Museum of Art - 3 min drive

Getting around

  • Kagoshima Chuo Station - 3 min drive
  • Kagoshima (KOJ) - 41 min drive

Restaurants

  • SUIREN – Garden-view restaurant offering Japanese cuisine. Serves lunch and dinner. Reservations required. Kids' menu available.
  • SKY LOUNGE – Ocean-view restaurant offering French cuisine. Serves lunch and dinner. Reservations required. Kids' menu available.
  • HISUICHO – Restaurant offering Chinese cuisine. Serves lunch and dinner. Reservations required. Kids' menu available.
  • HOLT – Ocean-view buffet restaurant. Serves lunch and dinner. Reservations required.
  • RAKUSUI – Restaurant offering Japanese cuisine. Serves lunch and dinner. Reservations required.

About this property

Shiroyama Hotel Kagoshima

4-star spa hotel near Kagoshima Arena
This hotel features 6 restaurants, a full-service spa, and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a coffee shop/café, spa services, and conference space. All 365 rooms offer free WiFi and free wired Internet, plus refrigerators and flat-screen TVs with digital channels. Other amenities available to guests include minibars, room service, and down comforters.
Shiroyama Hotel Kagoshima offers 365 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels and pay movies. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments, and manicures and pedicures. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free RV/bus/truck parking
Parking height restrictions apply
Free area shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2750 for adults and JPY 1100 for children
6 restaurants and 1 coffee shop/café
1 bar
Room service available

Things to do

Full-service spa
Hot springs
Karaoke

Family friendly

Baby bath
Dry cleaning service
Free area shuttle
Laundry facilities
Refrigerator

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

Chinese
English
Japanese
Korean

Business services

Meeting rooms
Conference space

Outdoors

Garden
Terrace

Spa

Body treatments
Facials
Hot springs open from 6:00 PM - 11:30 PM
Hot springs water temperature (Fahrenheit) - 104
Indoor mineral hot springs (onsen)
Manicures and pedicures
Massages
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter

Bathroom

Bidet
Free toiletries
Hair dryer
Shower

Entertainment

Digital channels
Flat-screen TV
Pay movies

Food and drink

Free bottled water
Minibar
Refrigerator

More

Desk
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 5:00 PM - midnight
Early check-in subject to availability

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

  • Breakfast is not included in the Breakfast rate for children ages 3-12. Additional fees of JPY 1100 per child age 6-12, per day and JPY 550 per child 3-5, per day apply and are collected at the property.
  • Due to renovations, check-in is at 5 PM and check-out is at 10 AM from January 6-August 31, 2020. During this time, late check-out is not possible.

Renovations and closures

The property will be renovating from 06 January 2020 to 31 August 2020 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

The club card fee comprises the mandatory facility fee charged to children ages 6-12. For more details, please contact the property using the number provided on the booking confirmation email.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2750 for adults and JPY 1100 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Hot springs access available from 6:00 PM to 11:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Hotel Shiroyama
  • Shiroyama Hotel
  • Shiroyama Kanko
  • Shiroyama Kanko Hotel
  • Shiroyama Kanko Hotel Kagoshima
  • Shiroyama Kanko Kagoshima
  • Castle Park Onsen Hotel
  • Hotel Shiroyama Kagoshima
  • Shiroyama Kagoshima
  • Shiroyama
  • Shiroyama Kagoshima Kagoshima
  • Shiroyama Hotel Kagoshima Hotel
  • Shiroyama Hotel Kagoshima Kagoshima
  • Shiroyama Hotel Kagoshima Hotel Kagoshima
4.5

Wonderful

5 - Excellent
551
4 - Good
284
3 - Okay
45
2 - Mediocre
11
1 - Poor
6
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good service, nice location to view Kagoshima night scenery. A bit inconvenient to go downtown, you must plan to spend a dinner there

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was really big & Sakrajima view from our room was very nice.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I've never used the property amenities other than the bar, which has a great view of the volcano. I just sit in my room--get one with a volcano view--and watch the volcano. Beautiful hotel in a less discovered Japanese town. Sakurajima is amazing when it is erupting. The town itself is quieter with lovely weather. Take a cab for some local ramen. The room though is clean, comfortable, with great views. I love this hotel. A gem away from most of the tourists..

Stayed 1 night in Nov 2019

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

Arbitrarily changed the check in and check out time with no advance warning. Check in 5 PM, check out at 10 AM. Seriously I would not have booked my stay there had I been warned ahead of time. Room 880, carpet is DIRTY! Management should just go to look for it themselves. A disgrace! The staff are nice and pleasant. My wife lost her room key and they managed to recover it for us!

Stayed 1 night in Nov 2019

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