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"We had an amazing stay at this brand new property. I was traveling with a disabled family member, and the staff (particularly Do and Daiki) went above and beyond to make sure her stay was comfortable. The location is perfect, across the road from Ueno Park and a short walk to shops and multiple JR and subway stations. Although the area at the back of the hotel is slightly seedy, you can always avoid it by going through the main entrance. The room was spacious, and the kitchen was very convenient. Having access to the top floor Onsen, with views of Ueno Park, was also particularly welcome after a long day. Highly recommended."

"This hotel was really nice. The room was small but that was already expected. The staff was extremely nice and helpful. I loved the fact they had a conscience store on the first floor that’s open 24 hours. I went down one morning around 2 a.m. to grab a snack. The breakfast was also delicious "

"It’s just a hotel you stay at next to the airport, there’s not much in the way of anything convenient around. A bit of cigarette smoke smell in the hallways sometimes, but other than that it was great. Staff are great! Yoda helped me with many things, and she was always happy to answer all my questions. We only spoke English to each other, and we had no issues communicating."

"Very close to the airport"

"We really enjoyed the various hotel amenities, especially the Lawson convenience store on the 2nd floor. "

"The best for family. Excellent service overall. Would love to stay again if I come back to Japan"

"Loved the cherry.blossoms"

"Besides the shuttle to and from the train station everything was very far and "local" restaurants are very aware of the Disney tourosts and prices for everything are very high."

"The hotel was great all around. The transportation to Disney Parks was the deal breaker. So convenient! The shower/body products provided were wonderful. Perfect stay."