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TU House

3.0 star property
Hotel with a rooftop terrace, steps from Hanoi Botanical Garden

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Photo gallery for TU House

Stunning hotel lobby with a geometric patterned floor, lush greenery, and classic balcony railing.
Enjoy casual dining at the kitchen table, complete with a microwave and small refrigerator.
Staircase with a geometric patterned wall and potted plants.
Relax on the balcony with a view of lush greenery and distant buildings, surrounded by potted plants and a comfortable chair.
Enjoy a spacious room with two beds, a large window offering a view of lush greenery, and a flat-screen TV.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
TV
Renovated in 2017
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | In-room safe, desk, free WiFi, bed sheets

Family Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
TV
Renovated in 2017
Hair dryer
Private bathroom
Free bottled water
Electric kettle
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Room, City View

Honeymoon Room, City View | In-room safe, desk, free WiFi, bed sheets

Honeymoon Room, City View

Highlights

Individually furnished
Air conditioning
TV
Renovated in 2017
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, Balcony

Honeymoon Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Honeymoon Room, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Renovated in 2017
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Hanoi, 118 Ngoc Ha, Ba Dinh District

What's nearby

  • Ho Chi Minh Mausoleum - 5 min walk - 0.5 km
  • Dong Xuan Market - 3 min drive - 2.2 km
  • Hoan Kiem Lake - 4 min drive - 3.0 km
  • Thang Long Water Puppet Theatre - 4 min drive - 3.0 km
  • Hanoi Opera House - 4 min drive - 3.7 km

Getting around

  • Hanoi Railway Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • ‪Bánh Cuốn Nóng Gia Truyền - Đội Cấn - ‬7 min walk
  • ‪Yên Cafe 22/36 Giang Van Minh - ‬6 min walk
  • ‪Bún Cá Hải Phòng - Đội Cấn - ‬7 min walk
  • ‪Phở Bò Gốc Gạo - Ngọc Hà - ‬4 min walk
  • ‪Bia hơi 19c Ngọc Hà - ‬1 min walk

About this property

TU House

Hotel near Ho Chi Minh Mausoleum
Located close to Hanoi Botanical Garden and Embassy of China, TU House provides a rooftop terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a restaurant.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, free bicycle rentals, and a 24-hour front desk
  • Tour/ticket assistance, a front-desk safe, and scooter rentals
  • Luggage storage, ATM/banking services, and barbecue grills
Room features
All guestrooms at TU House boast comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Baby baths, electric kettles, and daily housekeeping

Languages

English, Russian, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • A restaurant

Things to do

  • Free bicycle rentals
  • Playground
  • Scooter/moped rentals

Family friendly

  • Baby bath
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TU House Hotel Hanoi
TU House Hotel
TU House Hanoi
TU House Hotel
TU House Hanoi
TU House Hotel Hanoi

Frequently asked questions

Is TU House pet-friendly?

No, only service animals are welcome at the property.

How much is parking at TU House?

Motorcycle parking only.

What time is check-in at TU House?

Check-in start time: 2 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at TU House?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does TU House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is TU House located?

Located in Ba Dinh, this hotel is within a 10-minute walk of Hanoi Botanical Garden and Ho Chi Minh Mausoleum. Embassy of China and Temple of Literature are also within 1 mi (2 km). Hanoi Railway Station is 29 minutes by foot.

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TU House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 70 reviews
Rating 8 - Good. 24 out of 70 reviews
Rating 6 - Okay. 6 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Brad, Toronto

Disliked: Cleanliness, amenities, property conditions & facilities
Young man at the desk was polite and responded quickly to my concerns but the facility was disappointing. The lobby was dark and cluttered, there were housekeeping supplies stacked on the landing outside the room, the bathroom fixtures were dirty, safe didn’t work and wasn’t bolted down, A/C was broken, condoms were provided but coffee or tea to have make with the kettle was not. Neighborhood is not very active after dark either, not much to eat or drink. It’s a dive, honestly.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly receptionist and he was very helpful, booking rides for me and recommending places to visit
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most about this hotel is the staffs. They gave a very warm welcome, very kind and helpful. The room is very clean and big, bed is super comfortable.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Staffs are fairly, friendly, and helpful. Facilities have just fairly to use
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

温水出ない❗

温水出ない！ 水圧ほぼ無し！ 部屋の掃除はされど、シーツ交換無し(僕の鼻血がそのまま(笑)) 階段照明1/3に常に保ってる。 朝、 ホーチミン廟に行く際、ホテル入口がロックされたまま、フロントには誰もいない。 ホテルの呈をなしてない
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good English speaking staff, next to Botanical Garden
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Unfortunately our air conditioning was not working properly in room 302. Staff did provide a fan which helped a bit but room was very h oh t and uncomfortable. Stayed in this toom 16 months ago and same issue. Staff were very helpful. Bed was very comfortable. Would stay there again but not in room 302.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

I am very happy with my stay here. The room is big and clean. The place is convenient to go around to see the city.
Stayed 1 night in Jul 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thich : Nhan vien Mr Vu rat than thien, nhiet tinh, san sang giai thich moi thong tin nhu cau. Thuan tien di lai tham quan. Khong thich: khong co thang may, di bo len tang 5 cua khach san.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Hanoi. Very near the museum and mausoleum. Walk to Botanical garden. Lots of great local food nearby
Stayed 1 night in Apr 2019

2/10 Terrible

Fernand

Disliked: Staff & service, room comfort

Horreur !

Tres petite chambre pour 3 adultes . 1/2 fenêtre ouvrant sur une minuscule colonne entre 2 immeubles. Pas de réfrigérateur pour les boissons, pas d'ascenseur, le temps de trouver en urgence un nouvel hébergement , nous avons redescendu nos valises et avons fuit cet établissement et perdu le coût des 2 nuitées réservées. Merci hôtel.com.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
직원들이 매우 친절하고 영어를 잘함. 방의 상태는 가격대비 매우 깨끗하고 실용적임. 아주작은 개미가 가끔보임
Stayed 7 nights in Mar 2019

8/10 Good

JITAK

Liked: Cleanliness, property conditions & facilities, room comfort

싸지만 장점이 많아요.

1킬로쯤 걸어가면 바로 식물원이 있고, 반대편에는 일주사와 호치민 박물관, 무덤, 광장이 있어 위치가 조용하고 아늑한 장점이 있어요. 바로 앞이 농림부가 있고 너른창으로 보이는 큰 나무가 시원함을 더해줍니다. 진관사 등이 있는서호까지 걸어 가는 것도 가능할만큼 그리 멀지는 않아요. 단지, 엘리베이터가 없어 4층까지 오르락내리락 하는 것이 조금 불편하며, 식당이라기 보다는 부엌이라는 느낌의 장소에서 먹는 아침식사가 다소 부실한 게 흠입니다. 바로 옆 건물에 식당이 있어 사먹기는 좋습니다 룹탑에 빨래를 널 수 있으며, 저렴하게 빨래를 맡길 수 있어요. 건조기가 없어 비오는 날 서비스에는 어려움이 있었어요. 그래도 싼 가격대를 고려하면 매우 좋은 숙소였어요.
Stayed 2 nights in Feb 2019

10/10 Excellent

HYUNGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 좋아요 다시 가고싶네요
Stayed 2 nights in Feb 2019

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Place is good but hotels.com misleading with facilities. Our booking showed 40 inch tv and safe in room but not true. It also says restaurant but they do not have this either . Please maybe add that there are no ground floor rooms and no lift for those who are not traveling light .having said that I would still recommended
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make you feel right at home and will help you out with anything it was a nice week for me here
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔でシャワーの温度も適切です。スタッフも親切です。コストパフォーマンスのとても良い宿です。静けさを求める方は騒音はあるのでお勧めできません。
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location,great room - received free upgrade, excellent staff, would definitely rebook at Tu House
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was awful. Mould in the bathroom. Dirty linen. Staff very unhelpful. We were booked for 4 nights. Checked out after one night and went and stayed elsewhere.
Stayed 5 nights in Dec 2018