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Oriental Suite Hotel & Spa

Star Rating
4 out of 5

Information

Reviews

4.7 / 5Exceptional
1,080 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

Choose dates to view prices

Book online or call:

03-6743-6572
  • Deluxe Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Junior Suite, Balcony

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Hanoi

In the historical district, Oriental Suite Hotel & Spa is in Hanoi's Hoan Kiem neighborhood, a walkable area with good airport proximity. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Temple of Literature. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Our guests appreciate the hotel's quiet location.

Visit our Hanoi travel guide

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Onsite dining venue – Restaurant offering Vietnamese cuisine. Serves brunch, lunch, and dinner daily. Kids' menu available.

About this property

Oriental Suite Hotel & Spa

Art Deco Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This hotel features luggage storage. Rooms boast fireplaces and offer minibars and room service. Guests will also find coffee makers, hair dryers, and safes.
Guest accommodations at Oriental Suite Hotel & Spa offer fireplaces and safes. Coffee/tea makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Oriental Suite Hotel & Spa features room service (during limited hours).
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Pets

  • Pets not allowed

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Early check-in is available for groups that reserve 5 rooms or more.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Property is also known as

  • Serenade Hanoi
  • Serenade Hotel
  • Serenade Hotel Hanoi
  • Oriental Suite Hotel Hanoi
  • Oriental Suite Hotel
  • Oriental Suite Hanoi
  • Oriental Suite
  • Oriental Suite & Spa Hanoi
  • Oriental Suite Hotel & Spa Hotel
  • Oriental Suite Hotel & Spa Hanoi
  • Oriental Suite Hotel & Spa Hotel Hanoi

Property amenities

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM
  • Room service available

Guest services

  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Vietnamese

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • In-room accessibility

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

Where to eat

4.7

Exceptional

5 - Excellent
828
4 - Good
210
3 - Okay
28
2 - Mediocre
8
1 - Poor
6
4.7
Cleanliness
4.9
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, great location, great service, great breakfast. Will stay again.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5star comforts in the heart of historical city. Central to a loads of street shopping, cafes and tourist sites—all walkable. The interior design is tasteful. The staff courteous.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed one night at this property and the check-in and check-out process was very smooth. The hotel staff is incredibly friendly and allowed us to keep our luggage at the property securly after checking out while we had some time to explore the city before our flight. The included buffet was very nice and the location for this property is great. On Fridays and Saturdays they shut down the street at night time which makes for a more quiet locaiton in a normally busy city.

Stayed 1 night in Nov 2019

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