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Reviews

4.0 / 5Good
72 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Temple of Literature
    4 min walk
  • Popular Location
    One Pillar Pagoda
    11 min walk
  • Popular Location
    Hanoi War Museum
    12 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Book online or call:

03-6743-6572

Your dates need to occur after 2020-01-29. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located in Hanoi's Dong Da neighborhood, Hanoi Emotion Hotel is in the city center and connected to the convention center. Hanoi Opera House and Hanoi War Museum are cultural highlights, and travelers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or My Dinh Aquatics Centre.

    Visit our Hanoi travel guide
    3.5/5 guest location rating

    Guests like it for

    • Walkable (4 reviews)
    • Quiet (3 reviews)
    • Safe (2 reviews)
    Popular Location

    What's nearby

    • Temple of Literature - 4 min walk
    • One Pillar Pagoda - 11 min walk
    • Ho Chi Minh Museum - 12 min walk
    • Hanoi War Museum - 12 min walk
    • Vietnam Military History Museum - 13 min walk

    Getting around

    • Hanoi Railway Station - 16 min walk
    • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

    Restaurants

    • Emotion – Serves breakfast, lunch, and dinner. Reservations required.

    About this property

    Hanoi Emotion Hotel

    This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, a business center, and a meeting room. All 38 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Roundtrip airport shuttle (surcharge) during limited hours
    Airport shuttle at scheduled times, on request

    Food and drink

    Free buffet breakfast available daily
    1 restaurant
    1 bar
    Room service available

    Things to do

    Fitness center

    Family friendly

    Dry cleaning service
    Laundry facilities
    Soundproofed rooms

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    English
    French
    Japanese
    Vietnamese

    Business services

    1 meeting room
    Business center
    Conference space (646 square feet)

    Outdoors

    Rooftop terrace

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Bathrobes
    Bathtub or shower
    Hair dryer

    Entertainment

    32-inch LCD TV
    Cable channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    Soundproofing
    4.0
    5 - Excellent
    18
    4 - Good
    37
    3 - Okay
    14
    2 - Mediocre
    3
    1 - Poor
    0
    4.2
    Cleanliness
    4.3
    Service and Staff
    3.9
    Property condition

    3/5

    • Liked: Staff & service

    Just ok

    The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it. Our bed was very hard and the shower leaked into the main bedroom,

    2/5

    • Liked: Room comfort
    • Disliked: Cleanliness

    Bad location and roaches

    The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.

    Stayed 7 nights in Nov 2017

    3/5

    • Disliked: Room comfort

    Good Hotel,friendly staff.

    Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good hotel but not the best location

    very comfortable and friendly and helpful staffs

    3/5

      Hanoi Emotion Review

      It's ok.

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