expedia

Novotel Ha Long Bay

Star Rating
4 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
320 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sun Square
    1 min walk
  • Popular Location
    Bai Chay Beach
    1 min walk
  • Popular Location
    Sun World Ha Long Park
    9 min walk
  • Airport
    Haiphong (HPH-Cat Bi)
    52 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Executive Room

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Room

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Standard Room

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Room

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Standard Room

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Twin Beds
    More details

About this area

Ha Long

Located in Ha Long's Bai Chay neighborhood, Novotel Ha Long Bay is in the business district and near the beach. Sun Square and Queen Cable Car are local landmarks, and the area's natural beauty can be seen at Bai Tu Long Bay and Bai Chay Beach. Sun World Ha Long Park and Typhoon Water Park are also worth visiting.

Popular Location

What's nearby

  • Sun Square - 1 min walk
  • Bai Chay Beach - 1 min walk
  • Sun World Ha Long Park - 9 min walk
  • Queen Cable Car - 13 min walk
  • Typhoon Water Park - 13 min walk

Getting around

  • Haiphong (HPH-Cat Bi) - 53 min drive

Restaurants

  • Square restaurant – Poolside restaurant. Serves breakfast and lunch daily. Kids' menu available.
  • Lobby Lounge Bar – Poolside bar offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily.
  • Poolside bar – Poolside bar. Serves brunch, lunch and dinner daily.

About this property

Novotel Ha Long Bay

Bayside Ha Long hotel in Bai Chay, walk to Sun World Ha Long Park
A full-service spa, a restaurant, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. All 225 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like sofa beds and electric kettles. Guests will also find 24-hour room service, minibars, and rainfall showerheads.
Novotel Ha Long Bay offers 225 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
This Ha Long hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
In Balance has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: VND 373000 for adults and VND 186190.00 for children
1 restaurant and 1 coffee shop/café
2 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in common area(s)

Things to do

Children's pool
Fitness center
Full-service spa
Outdoor pool
Shopping

Family friendly

Children's pool
Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Sofa bed

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Korean
Vietnamese

Business services

7 meeting rooms
Business center
Computer station
Conference space (4090 square feet)

Outdoors

BBQ grill(s)
Garden
Pool umbrellas

Spa

7 treatment rooms
Aromatherapy
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant

More

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cribs/infant beds
Linens
Rollaway/extra beds (surcharge)
Sofa bed

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Rainfall showerhead
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Free tea bags/instant coffee
Minibar

More

Connecting rooms available
Desk
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 780000.00 per night.
  • Free cribs (infant beds)!

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 373000 for adults and VND 186190.00 for children (approximately)
  • Airport shuttle fee: VND 1190000 per vehicle (one-way)
  • Rollaway bed fee: VND 780000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Pool access available from 6:00 AM to 10:00 PM.Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Property is also known as

  • Ha Long Bay Novotel
  • Novotel Ha Long Bay
  • Novotel Hotel Ha Long Bay
  • Novotel Ha Long Bay Hotel Halong Bay
  • Novotel Halong Bay
  • Novotel Ha Long Bay Hotel
  • Novotel Ha Hotel
  • Novotel Ha
  • Novotel Ha Long Bay Hotel
  • Hotel Novotel Ha Long Bay Ha Long
  • Ha Long Novotel Ha Long Bay Hotel
  • Hotel Novotel Ha Long Bay
  • Novotel Ha Long Bay Ha Long
  • Novotel Hotel
  • Novotel
  • Novotel Ha Long Bay Hotel
  • Novotel Ha Long Bay Ha Long
  • Novotel Ha Long Bay Hotel Ha Long
4.2

Very Good

5 - Excellent
152
4 - Good
112
3 - Okay
33
2 - Mediocre
12
1 - Poor
11
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.2
Property condition

1/5

  • Disliked: Cleanliness

They tried to charge us $19 per person for the breakfast. Our room smelled like sewage was leaking from the toilet the entire time causing noxious gases to encapsulate the entire area. The entire pool area was off-limits due to an event happening that we were not made aware of before we booked the room

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful and very clean. The breakfast is excellent, with a large and interesting variety. The hotel staff are excellent. They are warm, friendly, caring, and helpful in responding to our queries and recommending places to go to. My son of 10 years old came down with fever while we were there. After we had checked out and had to wait for more than an hour for our transport to arrive, one of the staff found out that my son was ill and offered to let us rest in one of the hotel rooms so that he could be more comfortable. Even though we declined her very kind gesture, she arranged a more quiet place with nice sofa seats for my son to sleep on, and offered us drinks. We are grateful for her care and concern. We will be back to the hotel when we come back to Halong city again in future.

Stayed 1 night in Dec 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Very nice hotel, excellent staff and location. Walking distance to the shopping and eating experience.

      Stayed 1 night in Nov 2019

      Tell us how we can improve our site