- Disliked: Staff & service, amenities, property conditions & facilities
Wasted almost one hour to check in because there was no notification from Expedia or property owner about my arrival. This is NOT a hotel, it is an apartment building where the owner of apartment 707 rents it out as if it was a hotel BUT he had failed to tell concierge/building receptionist about my arrival. I called the Expedia desk help and the only option they gave me was to CANCEL MY RESERVATION UNDER NON-REFUNDABLE TERMS. No toilet paper or bath soap made my visit even worse (I had to go out and buy). Expedia failed terribly in checking this property and making sure owner was taking care of his business. I will NEVER AGAIN make any reservations thru Expedia.