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Pacific Bay Hotel
2.5 star property

Resort connected to a shopping center in Tumon with 3 restaurants

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June 2024

Pacific Bay Hotel

Beach nearby
Exterior
Premium bedding, Select Comfort beds, in-room safe, desk
3 restaurants, lunch, dinner served; Brazilian cuisine
Reception

Overview of Pacific Bay Hotel

Reviews
5.8

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
96931, Tamuning, 1000 San Vitores Road, Tumon
  • Popular LocationTumon Beach11 min walk
  • Popular LocationT Galleria by DFS14 min walk
  • Popular LocationGuam Premier Outlets5 min drive
  • AirportGuam (GUM-A.B. Won Pat Intl.)9 min drive
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Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Select Comfort bed
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room (No Bed Type Guarantee)

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room (No Bed Type Guarantee)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Select Comfort bed
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Tamuning

Located near the beach, Pacific Bay Hotel is in Tumon neighborhood and is connected to a shopping center. Beng Teng Spa - Guam and Mandara Spa at Hotel Nikko Guam are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Tumon Sands Plaza and T Galleria by DFS. Tagada Guam Amusement Park and Tarza Magical Adventure Zone and Water Park are also worth visiting.
Visit our Tamuning travel guideOpens in a new window
View more Resorts in TamuningOpens in a new window

What's nearby

  • Tumon Beach - 11 min walk
  • T Galleria by DFS - 14 min walk
  • Ypao Beach Park - 2 min drive
  • Mandara Spa at Hotel Nikko Guam - 3 min drive
  • Guam Premier Outlets - 5 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 9 min drive

Restaurants

  • Fuji Ichiban - 7 min walk
  • Pho Thanh Xuan - 10 min walk
  • Ban Thai Restaurant - 5 min walk
  • Sakura's Kitchen - 15 min walk
  • Meskla Dos - 16 min walk

About this property

Pacific Bay Hotel

Resort located in Tumon
Pacific Bay Hotel is located close to Tumon Beach, and provides a grocery/convenience store, shopping on site, and a garden. Treat yourself to spa services, such as a massage, a body treatment, or aromatherapy. At the 3 on-site restaurants, enjoy lunch, dinner, Brazilian cuisine, and happy hour. In addition to dry cleaning/laundry services and 2 bars, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • An outdoor pool
  • Luggage storage, a 24-hour front desk, and free newspapers
  • Smoke-free premises, an elevator, and a front-desk safe
Room features
All 130 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like safes and WiFi.
More amenities include:
  • Select Comfort beds and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 24-inch TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per stay)
  • Available in some public areas: WiFi (USD 5 per stay)

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • CHURRASCO
  • Dr. Kabob
  • Fontana
  • VIP CHINESE FOOD

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 47.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 47.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Pacific Bay Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Tamuning

Frequently asked questions

Does Pacific Bay Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pacific Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Bay Hotel?

This property doesn't offer parking.

What time is check-in at Pacific Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of USD 47.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pacific Bay Hotel?

Check-out is at noon. Late check-out is available for USD 47.00 (subject to availability).

Where is Pacific Bay Hotel located?

Located in Tumon, this resort is within a 15-minute walk of Matapang Beach Park and Tumon Beach. Tumon Sands Plaza and Tagada Guam Amusement Park are also within 10 minutes.

Pacific Bay Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 30 out of 533 reviews" "
Rating 8 - Good. 127 out of 533 reviews" "
Rating 6 - Okay. 210 out of 533 reviews" "
Rating 4 - Poor. 104 out of 533 reviews" "
Rating 2 - Terrible. 62 out of 533 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
Stayed 15 nights in Mar 2020

8/10 Good

Lizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An air spray could help
An air spray could help.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
Stayed 3 nights in Feb 2020

4/10 Poor

Sophie’sMom, Houston

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Just another budget hotel
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful, room was old and in disrepair, will not stay there again.
Stayed 1 night in Dec 2019

6/10 Okay

Thomas

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Inexpensive place to stay. Convenient location.
Stayed 1 night in Nov 2019

8/10 Good

C, Saipan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
Stayed 3 nights in Nov 2019

8/10 Good

Loreto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019